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UPS issue can not print label

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This is what I get 

 

Purchased Labels

 

 

  Order Qty Total Postage Action
  R-011121-002 (RETURN) 1
 LABEL FAILED
This is the error message we've received back from UPS - One Balance:
A shipping carrier error occurred: Authentication failed.
 
  Retry
  • zev kr
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Hi,

Thanks for taking the time to post to our Community Forum. A member of our Customer Success team will be reaching out to you directly. You might also find the answers to your questions in our Support Center.

  • Bria B.
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