1. ShippingEasy
  2. Community
  3. Community | Issues & Bugs

Didn't receive a refund

0
Answered

The other day I made three shipments.  For some reason I kept getting labels with no to address on them.  So I made three attempts.  I canceled two shipments and got refunded for only one  (12.12) however did not get refunded for the second one (6.12).  I emailed your support and since I am a free account you told me the only way you could help me is if I posted on here.  Please look into this and refund me the 6.12.    Thanks  

Here are the activities of that day

  • M-040921-007
  • M-040921-003
  • M-040921-008
                               
                                 
                                 
 
  • Cindy Small
  • Follow
0

Hi,

Thanks for taking the time to post to our Community Forum. A member of our Customer Success team will be reaching out to you directly. You might also find the answers to your questions in our Support Center.

  • Bria B.
Comment actions Permalink

Add a Comment

Post is closed for comments.