1. ShippingEasy Support Center
  2. Community
  3. Feature Requests | Shipments

Ability to use different template for Amazon order by email address

0

I would like to either exclude all Amazon orders from my automatic shipping confirmation email or be able to create a template specific for Amazon.

All Amazon email addresses have "@marketplace.amazon.com" 

I have a Big Commerce store and most of my sales are thru my website so I have my shipment & delivery confirmation templates branded for my website.  My Amazon orders sync with my store inventory and the orders come thru my Big Commerce store.  

In order to have a branded template for my store orders and not have issues with Amazon I am having to manually delete the email address from all of my Amazon orders within Shipping Easy.  I fear I will miss some and get in trouble with Amazon besides it being time consuming.  

  • Connie
  • Follow
0

Hi Connie, 

Thank you very much for your feedback! Customer feedback is incredibly helpful to us as a means of learning what could help our merchants, so we know which new features to build. This feature will be under consideration for prioritization.

If you know of any other sellers that would benefit from this feature, please ask them to comment or post here as well. If we hear this request from other customers, we will ask them to comment or follow here as well. 

  • Bria B.
Comment actions Permalink

Add a Comment

Please sign in to leave a comment.