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Amazon Feedback Management Notification Email

Planned

It seems like a waste of time to get almost daily emails that a new negative review was found.  When I follow through, there is only 1 negative review and it was up to 30 days ago and already handled. 

I don't mind getting an email for new notifications (positive or negative), just don't keep emailing me the exact same notifications over and over.  

Would seem to really make sense to only send the notification email when a new review is found for either the product or seller. 

Would also be a nice option to be able to choose notifications of "All" or "Only Negative" so that we are only notified when there is actually something to do.

Jim Leuty Planned

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Hi Jim, 

Thanks for posting on our community forum. Our Product Team is in the process of deploying a fix for this coming Tuesday evening. We should be only sending an email if there are new reviews or feedback left from a customer.

Thanks for letting us know!

 

Bria B. [ShippingEasy] 0 votes
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