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Exact Shipping

It's 100% bologna that we can't pay exact shipping anymore. There was no warning of this new policy. I purchased enough shipping to cover my labels. I was then forced to complete a second postage purchase transaction, which of course had to be the minimum $10. So I've now wasted $10. It's absurd to force customers to purchase more postage than is necessary to mail their items. And if that's how you've arbitrarily decided it's now going to work, there should be a warning about it when the customer goes to pay for labels. How can I get my leftover money back? I don't want to throw away $10 on postage that I may never use. I don't want to maintain a postage balance. Thats why I gave you my billing info...so I can buy the postage I need, when I need it.

lauren howard

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