Ampersand in shipping label

0

When we have a buyer who has used an ampersand in their name, for example "Bill & Linda Smith" or "Smith Plumbing & Heating", the label converts the & to HTML code, &. 

It just looks wrong and weird to address the label to "Bill & Linda Smith".  Can we get this fixed to print the symbol instead of HTML, please?

0

Hi Bill, 

Thanks for taking the time to post! I think with a little more information, we may be able to look into this further. Do you notice that this happens to a particular store platform (Amazon, eBay, Shopify) or with all? Is it also occurring on all carriers or just USPS labels?

Thanks for taking the time.

Comment actions Permalink

Add a Comment

Please sign in to leave a comment.