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Tracking

 Customer are emailing me and there telling me that there not get there tracking number or update /notification sent to there email.

 

How can this be fixed

 

Thanks

 

Emanuel .

Emanuel Nikolas

2 comments

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Hi Emanuel, 

Thanks so much for your post! What we can do is customize the Shipment Confirmation email that is sent to your customers. 

When notifying your customers, your Shipment Confirmation email template should include:

  • Globegistics website link
  • Tracking number

How can I track an international shipment with Globegistics?

Learn more about ShippingEasy's tools to create a custom shipment notification email.

Hope this helps!

Bria B. [ShippingEasy] 0 votes

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