I also use a third pay called globegistics to ship my parcel out.
Customer are emailing me and there telling me that there not get there tracking number or update /notification sent to there email.
How can this be fixed
Thanks so much for your post! What we can do is customize the Shipment Confirmation email that is sent to your customers.
When notifying your customers, your Shipment Confirmation email template should include:
- Globegistics website link
- Tracking number
Hope this helps!
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