International Custom Fees


It would be amazing if we could auto select that the customer/receiver always pays the duties.  Instead of always having to check to make sure that is selected.  Sometimes we forget to check that and then are stuck with that part of the bill and loose money on it.


Hi Rebecca, 

Thanks for your post! UPS and USPS will always make the recipient responsible for customs duties so this should be the default settings.

FedEx gives you have the option to bill the customs duties to the recipient (your customer) if they have a valid 5-digit US zip code connected to their account. International accounts cannot be billed. While it's not necessary for the recipient to have an account number, it should be provided if known.



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