I am not sure where to ask this question....if its not here, please tell me where to go.
I am on the "free plan" and I have been paying $5/mo to have my scale integrated into ConnectEasy.
Now that LLR Bless system orders are automatically sent to ShippingEasy, the scale feature does not work. I have to enter the weight manually....so I'm basically paying for a service I don't get. I wanted to talk to someone about this, but I don't get that kind of support apparently with the free service.
Is there a way to have the weight done automatically? I don't see how this is a "wonderful feature" to have our LuLaRoe Bless orders automatically added to print labels when the weight doesn't work.
Anyone have any idea on if theres a setting I'm missing? Otherwise I want to cancel ConnectEasy and get a credit for February that they just took out. HOW do I get a credit if I can't contact them??
ANY help would be appreciated!