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Madilynn T. [ShippingEasy Product]
Ability to send different email notifications for local pickup/dropship/manual shipping methods
I would love to see an addition to shipping easy where you could quickly "complete" shipments & send specific customer notification emails based on rules or chosen shipping method
For example; as of right now, the only way to check completed orders that are local pick up or use a unique shipping method is to either delete them out, or mark as complete (which marks them as drop shipped). However, neither of those options send an email confirmation to our customers, letting them know that their order has been processed.
I need to have the ability to quickly mark an order(s) as completed on the main order screen. Similar to checking multiple orders and creating "bulk" shipments. I also need to be able to create shipping rules based on requested services or used shipping method that allow me to send specific notification emails to our customers that their order has been processed/completed.
For example; I want to check off "local pickup" orders in shipping easy, and have a custom email notification automatically sent, (like how an email is automatically sent when a label is purchased) alerting them that their order is ready for pick up.
I also strongly disagree with the fact that an order "marked as ship" automatically counts towards your label use. I would like to see that changed. If I didn't use shipping easy to create a label & I am not even able to notify my customer that their order has been processed, why is that negatively being counted against me?
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