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First Impression

Just signed up, 2 things on my wish list right off the bat. 

I would like to be able to see the number of orders as a column in the default display.

It would be terrific if this could tie in with the order system to somehow alert us or flag and order from a repeat customer.  I would like add a customized Thank you note to that packing slip for example, or include a freebie gift, etc.  In other words let them know we realize they are a returning customer.

Bill

5 comments

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Hi ,

Thank you for your interest in our new customer management solution. We're excited to launch our new capability and plan to continue to make updates to the application over the coming weeks and months.

We are still accepting requests and feedback before making decisions on the next features to focus on... Your request is a very welcome start - we do want to provide flexibility in which columns are displayed and provide an email template system that allows images.

We will direct any customers with similar requests to comment or follow on this post as well. Feedback helps us to learn how many customers are interested in each feature and prioritize what we should work on next.

Gregg Sporar
Product Manager
ShippingEasy

Gregg S. [ShippingEasy] 0 votes
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I love this feature!  If we are to be able to use this to market to customers, do you have any plans to add the option to upload an email template?  

We have some great designs that we use with our current marketing and this option would allow us to keep our brand consistent across the various types of media.

Great to see the constant improvement with shipping easy.  Keep up the good work!

Liam Loft 0 votes
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I tried to sign up. But I can't. When I click "Add Customer Management", a popup appears that says it's unable to activate. 

Is this because I have a free account? I am really eager to try this out, I think it's just what I have been looking for...?

Susan Connor 0 votes
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@Liam Loft - Yes, support for email templates is in the works and will be released after we make more progress on it.

Gregg Sporar
Product Manager
ShippingEasy

Gregg S. [ShippingEasy] 0 votes
1

@Susan Connor The Customer Management feature is not currently available to our free plan customers.

Gregg S. [ShippingEasy] 1 vote

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