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Separate out first name and last name

I would like for a small change to be incorporated - to have the ability to merge just a first name into my email confirmations instead of the salutation having to be "Dear FIRST NAME LAST NAME" - feels a lot less personal.

Brenna

4 comments

0

Hello Brenna,

Thanks very much for your thoughts. We appreciate when customers take the time to share their feedback in our feature request forum.

I've added your request (as well as Arteom's support) to our prioritization document. I can see how this would help to personalize emails to your buyers more! If we have any updates, we will share this with you here. 

Thanks,

Madilynn T. [ShippingEasy Product]

ShippingEasy 0 votes
0

Yes! Bump. I was just going to ask for the same feature. Names come into the database separate already- why so hard to have a FIRSTNAME tag? I had the same problem with Dazzle... Who says "Hi FIRSTNAME LASTNAME!"?

I spent a lot of time deleting out the last name in each email with Dazzle, but here, I don't have the option.... so I'm really hoping you guys fix this soon!

Amanda 0 votes
0

Hello Amanda,

Thank you for posting to our forums!

At this time, we don't have a specific release date for this feature but it is on our team's list to consider for prioritization. I've gone ahead and logged your support of this as well. 

If we hear this feature mentioned by any customers, we will ask them to comment to show their support as well! 

Jacen P. [ShippingEasy] 0 votes

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