Hey guys, I'm incredibly excited about ShippingEasy.
The one issue I'm trying to plan for I'm certain is costing most of your customers money ( I know it will us) from time to time and it's very avoidable.
I think is a simple fix is to make it so at the pack screen in order to mark an item packed, add the option to do it by barcode.
One of the biggest (if not the single biggest) reason that pack and ship systems have Bar Code scanners at the ship station is to verify the item is the correct one to prevent Mis-Ships.
A packer grabs the product that was picked, he scans it, which marks it packed and puts it in the box. If it's the wrong item, it will say wrong item, and the packer sends it back to the picker who grabbed the wrong item.
I realize you can put pictures on packing slips, but color pictures are not going to be cost effective on thousands of orders, and many pictures might look alike. Scanners nearly eliminate the possibility for a shipping error.
Other system I have used simply add special encoding to the barcode scanner so that in appends data in front and back of the actual barcode (standard feature on cheap hand helds, even corded) which translates into actions inside of the shipping software, basically (click this).
I'm happy to send you the documentation I have from my last shipping software that did it, which by the way, wasn't even in the same ballpark as you guys in every other category, your system is awesome, it would be perfect IMHO with this one little thing?
Crossing fingers! Please??? :)