Shipping Rules Enhancements


I'd like to see the following enhancements to the shipping rules. If any of the items mentioned can be done, please let me know how to do them.

1) Add boolean operators (AND, OR, NOT) to the IF statement of the rule. I'd like to be able to do something like:

IF order=sku1 OR order=sku2 OR order=sku3 THEN set saved carrier selection = my ship pref

Without this ability, I quickly hit the shipping rule limit since I have many different SKUs in my product catalog.

2) Allow for an option to have the rule applied on the creation of the shipment rather than on order import.

3) Allow for a rule to be created that allows something to the effect of:

IF current time > 10 am THEN set ship date = next business day

This could also be an account setting, but it would be preferable to set it up as a shipping rule since different carriers arrive at different times during the day. I would use this option in conjunction with #2.

4) Remove the limit of 10 shipping rules. Is there a reason to have this seemingly arbitrary limit? What would happen if it were increased to 11, 25, 100, or unlimited? Also, the help doc says 30, but on the page it says 10.

5) The help doc says there's a limit of 6 conditions per rule. I haven't run into this limit, but if it exist, remove it as well. I would quickly hit this limitation if boolean operators were added to the IF condition.

6) Create categories in which rules can be grouped, and then allow for the ability to set precedence between categories, in addition to items within the categories. This just helps clean up the interface.



Thanks so much for these great requests. I will forward them all.

  • Per #3: We already have a current thread running, so I highly suggest following, voting, and commenting here.

  • Per #4: We do allow up to 30 and the information mentioning 10 rules is incorrect. I apologize for the confusion and will make sure to bring this up to our Product Team.

  • Which document are you referring to for the rule limitations? I'd be happy to take a look and clarify.

  • Per #6: Can you give me an example of when/how you would use this?


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The following is the document I came across with rule limits: It shows thirty for rules, and six for conditions per rule.

As to #6, the categories would be buckets for the rules and they wouldn't have any logic attached to them. They would help to make things a bit easier to understand, and also be able to change the precedence of an entire category of rules instead of moving a group of rules up and down, one at a time.

The following is an example of how I might use categories and rules:

1) Categorize Order
a) Amazon rule
b) eBay rule
c) Website rule
2) Assign carrier selection
a) Flat Rate Small Box rule
b) Flat Rate Envelope rule
c) First Class rule
3) Set packing slips
a) Amazon packing slip
b) eBay packing slip
c) website packing slip

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Thanks for that information. I will be sure to pass this feedback along!

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Adding support for RegEx would be great.

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Thanks Zeeshan! Per your request for RegEx (Regular Expression rules), I've made sure we look into adding more flexible rules. If anyone else is interested in this, feel free to vote for Zeeshan's post! Thanks!

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Shipping Rules Enhancement:

I agree with Ray on his rules recommendations.


Please allow either an increase in the number of rules to create or allow rules to have an "or" feature within the "IF" portion of the rule.  


"IF" SKU contains xxx or yyy "THEN" Assign to a category....



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Hi Damean, 

We greatly appreciate your post to our feature request forum, your detailed explanation is very helpful! Active feedback like yours helps us to consider what future features to look into.  

We have logged your request and it will be under consideration for prioritization. If there are any updates, we will be sure to update this post. Also if we hear this request from other customers, we will be sure to direct them to share their feedback here as well!

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