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Postage Not Calculating for Canada


I have set up the International Shipping Customs information, the system is still not calculating postage on a Canadian order. 

Shell Brodnax Answered

Official comment


Hi Shell,

Thank you posting to our forums!

I see a Canadian order on your Ready to Ship page.  When I select the Service and the Packaging using the drop down boxes, a rate appears there.  

This article has screenshots of those headings (under Carrier Selections):  Overview: READY TO SHIP page

If you still cannot get a rate after giving that a try, please let us know in the comments.  Thanks!

Melody H. [ShippingEasy]



Thank you. Looks like that is not what we were doing. Can you confirm that 14.73 would be an accurate calculattion for shipping 9 oz? Seems high. Can you confirm there is no media mail for Canada?

Shell Brodnax 0 votes

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