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cancel free trial


I have a promo code to get basic plan from usps and i want to take advantage of it.  I mistakenly signed up for the free trail.  can you please cancel my trial?

Rosemary Answered

Official comment


Hi Rosemary,

Thank you for posting to our forums!

I see you currently have 2 ShippingEasy accounts:  1 on our free Starter plan and 1 on our Basic plan which is $29 per month after the 30 day free trial.  

You can see what is included in each plan type here:  What is included in my plan?

Steps for cancelling a ShippingEasy account can be found in the article linked below:

How to: Cancel my ShippingEasy account

Please follow those steps for each of the accounts you wish to cancel.

If you have further questions, please let me know in the comments. Thanks!

Melody H. [ShippingEasy]

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