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Issues Synching Orders From StitchLabs To Shipping Easy

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My Orders are not synching from StitchLabs to Shipping Easy. All orders are marked as "Fully Billed / Ready For Payment" and have invoices. I have manually synched both accounts multiple times (waiting 10 min between each synch) and only 3 of my 15 or so orders have shown up in the past hour and a half. 

Please help, I have many orders that need to be ready for shipment by tomorrow morning.  

Adam Jafry Answered

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Hello Adam, 

I'm so sorry to hear that you're having issues importing your orders from Stitch Labs! I definitely want to help you with this. I was unable to locate your account within our system. Please send an email with your account information and the issue you experienced to issues@shippingeasy.com so that we can look into this! 


Thank you, 

Shea M. [ShippingEasy]

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