2 followers Follow

Issues Synching Orders From StitchLabs To Shipping Easy


My Orders are not synching from StitchLabs to Shipping Easy. All orders are marked as "Fully Billed / Ready For Payment" and have invoices. I have manually synched both accounts multiple times (waiting 10 min between each synch) and only 3 of my 15 or so orders have shown up in the past hour and a half. 

Please help, I have many orders that need to be ready for shipment by tomorrow morning.  

Adam Jafry Answered

Official comment


Hello Adam, 

I'm so sorry to hear that you're having issues importing your orders from Stitch Labs! I definitely want to help you with this. I was unable to locate your account within our system. Please send an email with your account information and the issue you experienced to so that we can look into this! 

Thank you, 

Shea M. [ShippingEasy]

1 comment

Add a comment:

Please sign in to leave a comment.