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Campaign Opt-In

We would like to request a feature that would allow an automated email to be sent to eBay customers after they place an order, inviting them to opt-in to our campaigns/newsletters. The customers who click the link to opt in would be categorized as "OK for Marketing" in ShippingEasy, while those who do not opt in would remain "Transactional-Only". 

 

Thank you.

Rhonda Kate Johnson

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Hi Rhonda,

Thank you for the post. While we do not currently provide an Opt-In email option, based on our understanding of eBay policies, anyone who orders from you on eBay is opted in for marketing already.

This means that any marketing emails sent from ShippingEasy, for your eBay customers would be ok. Customers could then use the Opt-Out option that is included with your ShippingEasy marketing emails, to opt out, if they prefer to no longer receive those emails from you.

You can, however create a custom automated email campaign and set your auto campaign rules apply to orders from your eBay store. This would then send an automatic email, inviting your customers to Opt-Out using the link at the bottom of the email if they don't want to receive your campaigns/newsletters.

This link explains: How to: Create a Campaign template if needed.

Thank you.

 

Jacen P. [ShippingEasy]

3 comments

0

Having customers OPT IN to our e-mails would be a great feature, so we know who is really interested! Please consider this!!!

ModShield ByJojo 0 votes
0

Hi, 

I just wanted to touch base to let you know that this is still on our radar. We will be sure to update this post if this feature becomes available. 

Bria B. [ShippingEasy] 0 votes

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