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Looking at your account, I see an Endicia International and Expedited account that has been archived. That one had the $2.75 balance. The new Endicia International and Expedited account shows the $10 balance. I would recommend closing one of those so the funds can be refunded to you. I can assist you with that if you let me know if you would like the one with the $2.75 balance closed or the one with the $10 balance closed. Please let me know in the comments below. Thanks!