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get account balance back


Hi! I am no longer using Shipping Easy and would like to get my account balance of $18.64 back. Anyone know how I can do this? Thanks!

Kristin Baker Answered

Official comment


Hello Kristin, and thank you for posting to our community.

Upon closure of your account, an automatic e-mail will be immediately sent to Endicia to close down your active Endicia accounts and initiate the refund of any remaining postage. Note, Endicia may require 2-3 weeks to refund postage balances.

This information is also detailed here: How to: Cancel my ShippingEasy account

If you do not receive your refunded balance after 2-3 weeks, we would recommend reaching out to Endicia directly using their contact information listed in the link below.

3rd Party Phonebook - Carriers

Thank you.

Jacen P. [ShippingEasy]

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