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Create Duplicate Shipment

I have used the Create Duplicate Shipment function in the past to create a label for a replacement shipment.  I just realized today that actually updates the shipping information on the original shipment, and causes that order to show as being shipped late.

This is not what I expected at all.  The function as it is implemented is actually Reship This Order.  Can we get a function for Create New Shipment or something to that effect.

Bill

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Hello Bill, 

Thank you very much for this post. We have logged your request and it will be under consideration for prioritization. 

Would you be able to share what store platform you are using so we can keep this in mind?

Madilynn T. [ShippingEasy Product] 

ShippingEasy 0 votes
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I use eBay (2 accounts), Amazon and Shopify. The specific incident that
prompted me to post was on eBay. The wrong part was shipped, when the
buyer contacted us about it we used the Create Duplicate Shipment
function to pull up the address and shipped. The tracking number for the
second shipment overwrote the first tracking number resulting in eBay
showing it as a defect for late shipment.

Bill 0 votes

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