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Merge Products

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I want to merge two SKU's, however, the search doesn't bring both up together to click them to merge.

I have two SKU's

ZZ-FG040 and FG040, however, when I search with either of these SKU's, the results only bring up the exact SKU.  I would like to be able to type FG040 and SKU with this string of characters would appear in the results.

Another option is to have multiple search boxes so I could type one SKU into each field and both SKU's would appear for me to select together to merge.

Thanks

Nathan Harkrader Answered

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Hi Nathan,

Thank you for your feedback. It sounds like you'd like an easier way to search for and select all of the SKUs that need to be aliased under one specific product. Am I correct in assuming that your SKUs do not have similar product names? Or could that be something that you try to search for in the product catalog to return all of the required SKUs? 

Alternatively, one option that may be able to assist you is if you were to go to the individual product page for the SKU that you want to keep as the main/master SKU and select the "Add SKU Alias" button. From here you can enter each SKU you wish to alias or merge with the main product. You can read more about this here: https://support.shippingeasy.com/hc/en-us/articles/209349906-How-to-Set-up-SKU-Aliases

As of now, we are still accepting all requests and feedback before making decisions on the next features to focus on. We will direct any customers with similar requests to comment or follow on this post as well. Feedback helps us to learn how many customers are interested in each feature and prioritize what we should work on next.

Tessa Hadobas [Product Manager]

ShippingEasy

4 comments

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Tessa,

I think Nathan has an interesting point here.  I complete this task by opening two Windows side by side, so I can find the item and copy the SKU number to paste into the Add to Alias field.

This whole process could be improved upon by making the "Add SKU Alias" field a searchable field.  Then Nathan would not need 2 fields to search in.

 

Randy Boadway 1 vote
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I have SKU's that are on my own sites and 3rd party marketplaces, but the SKU's may not be the same.  It's better if I can search different keywords and SKU's to combine together.  As a workaround, I can do as explained above, but then I have to go into each product.  If I can just search, I can see if there are duplicates in the first place.

Nathan Harkrader 0 votes
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Hi Randy & Nathan,

Thank you for this additional information. I have added a request to our inventory queue to make the "Add SKU Alias" modal searchable. 

Please note, we also have a separate request to make our SKU search un-anchored, which would allow you to search by partial SKU values like FG040. Please follow or like this post if you would also like to see this change: https://support.shippingeasy.com/hc/en-us/community/posts/217838506-item-searchability-

In the meantime, I will direct any customers with similar requests to comment or follow on this post as well. Feedback helps us to learn how many customers are interested in each feature and prioritize what we should work on next. I will update this thread again once this work has been prioritized.

Tessa Hadobas [Product Manager]

ShippingEasy 0 votes

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