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Customers - multiple items ordered same day create a status problem

Many of my orders are a few different line items and Ebay does not put them under one order.  They send them on several different orders.  The system codes that customer as a repeat customer when in fact they only purchased once.  The "first order and the "last order" have the same date.    

If there could be a rule like if the first order date = the last order date make the customer status "new" it would solve the problem.   

If we could have rules regarding customer status, the status category could be user defined and not have to be the same for everyone.    

Thanks for your consideration 

Chester Mills

1 comment


Hi ,

Thank you for your interest in our new customer management solution. We're excited to launch our new capability and plan to continue to make updates to the application over the coming weeks and months.

We are still accepting requests and feedback before making decisions on the next features to focus on. The ability to define your own rules for categorizing customers is a great idea.

We will direct any customers with similar requests to comment or follow on this post as well. Feedback helps us to learn how many customers are interested in each feature and prioritize what we should work on next.

Gregg Sporar
Product Manager

Gregg S. [ShippingEasy] 0 votes

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