Thanks for the detailed comments.
As you noted, this initial release of CM is a beta to provide a preview and get feedback. We are still accepting requests and ideas before making decisions on the next features to focus on.
We will direct any customers with similar requests to comment or follow on this post as well.
Meanwhile, I do have a few follow-up questions on some of your suggestions:
1. If we can add enough value then would the ability to automatically copy the customer notes from ShippingEasy to Shopify/Amazon be good enough? In other words, if ShippingEasy becomes your Customer Management system, do you still need the ability to *enter* notes about customers in those other systems?
6. Are you using Shopify's standard alert for suspect orders? Or a third-party product for fraud detection?
7. We're very interested in this topic and in learning how we can help. Are you envisioning mostly reporting/dashboard features to help show buyer trends from your Amazon orders?