Getting Started Guide

Account Setup Guide

Store Settings

We have a few key settings to get you started with setting up your ShippingEasy account. These are important settings to get the full benefit of shipping fas...

One Balance and Carriers | Guide

ShippingEasy One Balance ShippingEasy One Balance offers a single account for use with multiple carriers. Rather than maintaining several different accounts ...

Connecting to a UPS Account

You can easily connect an existing UPS account to your ShippingEasy account or set up a new UPS from ShippingEasy One Balance. Connect a UPS Account This wil...

Connecting to a FedEx Account

You can easily connect your pre-existing FedEx account to your ShippingEasy account. This will allow you to use your negotiated FedEx rates within ShippingEa...

Label Settings

Once you have your Carriers and Stores connected, you will need to make sure that ShippingEasy knows the correct format to use for printing your Labels. The ...

ConnectEasy | Overview

The latest version of ConnectEasy is v4.18.4 for Windows and v4.18.4 for Mac. IMPORTANT: only ConnectEasy versions 4.0 and higher are supported.  ConnectEasy...

Order Creation Guide

ORDERS Page

This guide will focus on getting the most out of the orders page to make order management easier and more effective. View the complete ORDERS page details an...

Shipping Your First Order

This guide will walk you through shipping your first orders within ShippingEasy. How To Ship An Order Instant Rate The easiest way to ship is to use Instant ...

Rate Quote Recommendations | Guide

ShippingEasy uses rate quote recommendations that make getting shipping rates quick and effortless. Rate quote recommendations allow you to get your labels i...

Adding Manual Orders | Guide

This guide will go over how to add orders one by one to your ShippingEasy account that did not come from an integrated store or marketplace, which we call Ma...

Uploading Orders via CSV

If you need to ship orders from a store that is not yet integrated with ShippingEasy, we offer the convenient option of uploading as many orders as you need ...

Advanced Shipping Setup

Add New Users

There can be as many people logged into your ShippingEasy account under one login at a time or you can create multiple user logins. Users can have a differen...

Pick Lists

Pick lists are lists of products contained within orders, formatted to make picking the items before packing easy and convenient. This guide goes over how to...

Product Categories

Categorizing products within ShippingEasy is a great way to get the most out of the automation features within, such as shipping rules, or customer marketing...

Order Categories

Order Categories are color-coded, custom-named categories that you can use for many purposes. One of the more popular uses is to filter orders on the ORDERS ...

Shipping Rules

Shipping Rules are an easy way to automate almost all of the shipping process. From assigning shipping presets to setting packing slip, they can save you mor...

Buy Labels

Buy Labels is the most efficient way to purchase multiple labels that have a rate quote within ShippingEasy. Unlike batching, this option is capable of purch...

Logo & Brand Customization

ShippingEasy After Ship | Overview

You have your customers' products packed and shipped... now what? After that package is sent, you still need shipping resources, from tracking to marketing, ...

Custom Confirmation Emails

It is hard to argue the importance of Shipping Confirmation Emails in the shipping world. Confirming order tracking and line items with your customer puts th...

Adding Your Company Logo

Branding is one of the most important things a company can do to increase awareness. ShippingEasy makes it simple to add your Logo to all the places your cus...

International and Armed Forces Shipping Setup

International Addresses

What can be one of the most frustrating parts of International Shipping is trying to figure out the best way to format the address that you are given by your...

Formatting Military Addresses

It is important to ensure that Packages make it to our Armed Forces on time and in the right place, but sometimes it is hard to decipher what part of the add...

Harmonized Codes

Harmonized Codes are a way for customs to determine what is in your package without having to decipher the language and/or handwriting. Learn more about how ...

What is a Customs Form?

A Customs Form is a declaration of what Products are included in the Package, the nature of the package, and the value of the package. When shipping internat...

Pick and Pack Quality Control

Barcode Scanning

Barcode Scanning is a quick and efficient way to reduce the number of errors that might occur when picking and packing. This first article, below, explains h...

Customer Email Marketing Setup

Uploading Your Contacts

There are three easy ways to add contacts to ShippingEasy Customer Marketing. This guide teaches you all three.  Step by Step Guide First, go to the “Contact...

Customer Marketing Settings

The Customer Marketing settings page makes branding your emails in ShippingEasy easier than ever. Immediately import your color palette from your website, up...

Signup Forms

Signup Forms are an easy and powerful way for you to continue to grow your business while collecting new subscribers. Once you have gathered a contact's name...

Contact Lists

In order to send a regular email campaign, it must be sent to a contact list created within ShippingEasy. Making contact lists is easy, and this guide will s...

Contact Tags

Tags are an easy way to sort customers into groups that might not otherwise be obvious to the filters. This guide shows how to add them and how to utilize th...

Automated Email Campaigns | Overview

Automated campaigns are campaigns that send to a single customer automatically when certain conditions are met. ShippingEasy makes it easy to set up these “s...