Orders

Order Tags

• How to: Add or Remove Tags on an order
• How to: Add Tags to multiple orders
• How to: Filter with order Tags
• How to: Use Order Tags in Shipping Rules
• What is an Order Tag?

Edit Order Details

• Can I list fractional quantities of order line items?
• If I edit an order line item, will my store order statuses still update to Shipped?
• How to: Delete order line items on the ORDERS page
• How to: Edit order line items on the ORDERS page
• How to: Edit order notes on the ORDERS page
• How to: Edit pre-shipment order weights

Orders page

• How to: View Order Details on the READY TO SHIP page
• What orders will appear from my integrated store?
• Can I add internal notes to pre-shipment orders?
• Does ShippingEasy support gift orders?

Order downloads

• Why did my automatic order download get turned off?
• When did my orders last sync with ShippingEasy?
• How to: Disable automatic order downloads
• Why doesn't the "Sync" button work?
• FAQs: Syncing Orders
• How long does it take for my orders to download after I have added my store?

See all 8 articles

Manual Orders

• How to: Add a Manual Order
• How to create an order
• How to: Import orders via CSV file
• Can I manually create orders for customers?
• When I create a manual order, can I customize the Order Number?

CSV: Edit, Mapping, Export

• FAQs: Custom Fields
• Can I export tracking numbers back to my original CSV file?
• How can I merge multiple columns of data in Excel without losing any data?
• How to: Export tracking numbers back to my original CSV file
• CSV Order Uploads: Column mapping - required fields & explanations

CSV: Uploads

• Video: Uploading Orders via CSV file
• What data fields can I import for my orders via a CSV file?
• What is a CSV upload?
• CSV Order Uploads: Sample CSV file
• Can I upload my orders to ShippingEasy via CSV file?
• Can I delete duplicates in a CSV upload?

Order filtering / sorting

• How to: Filter Orders with Product Tags
• How to: Find orders and shipments using Global Search
• How to: Filter shipped orders in SHIPMENT HISTORY
• How to: Filter shipped orders by store
• How to: Filter by shipments that failed to update to the store
• How to: Filter shipped orders by date

See all 16 articles

Order splitting/combining

• Can I combine orders from different stores?
• What happens to a category tag when an order is split or combined?
• Can I combine orders after I’ve “Split” them in ShippingEasy?
• FAQs: Combine Orders
• Can I split an order?
• When an order is split, is a confirmation email sent when each part of the order ships?

Order status | Dropshipped Orders

• Can I mark an order as shipped without purchasing a label?
• How to: View Order Details on the SHIPMENT HISTORY page
• Do you have a way to flag orders containing out-of-stock items?
• How to: Search shipped orders on the SHIPMENT HISTORY page

Multiple Item Orders

• How to: Split the quantity of a line item in an order
• Viewing an order with multiple items: Step by step guide
• Can I ship an order with more than one item?
• How can I see more details about my orders when the description is listed as ‘Multiple Items?’
• Can I split the quantity of an order?
• Can I expand my orders that have multiple items?

Color Categories for Orders Page

• What is an Order Category?
• How to Remove an Order from a Category
• How to: Delete an Order Category

Order Actions

• What print options do I have on the ORDERS page?
• Viewing multiple items in an order: Step by step guide
• How to: Manage orders with multiple recipients
• What options do I have to filter orders on the ORDERS page?
• How to: Split an order
• How to: Combine orders

See all 7 articles

Order Notes

• How to: Add internal notes to orders
• How to: Process gift orders with ShippingEasy