Insurance

File a Claim

Check Status of USPS Insurance Claim | How To

ShippingEasy wants to help you learn about the e-commerce industry. This article describes a service provided by the United States Postal Service (USPS). The USPS is a separate organization from ShippingEasy. For more information about USPS ser...

What happens after a USPS insurance claim is approved?

Once USPS has approved your claim, you will receive an email notifying you. You should then receive a check for the claim amount via mail within 7 to 10 business days.  When filling out the USPS claim form, be sure to double check that the address...

How to: File a USPS insurance claim

You can file an insurance claim for loss or damage in the event that your insured package isn't delivered in good condition or isn't delivered at all. When it comes to shipping, there might be times when deliveries do not go as planned. That is wh...

How to: File an insurance claim for USPS domestic Priority Mail

The USPS recommends filing claims immediately, when damage or partial loss occurs. For lost shipments, most Priority Mail claims must be filed within 15 - 60 days from the date of mailing. Learn more. If you need to file a claim with Shipsurance,...

Are there certain countries excluded from allowing an insurance claim to be filed?

You can add Shipsurance insurance to a shipment being delivered to almost every country around the world! Please view the table below for the destination countries that are not eligible for Shipsurance insurance.  Countries Not Covered by...

General Info

Are there any restrictions on what I can insure?

For the most part, our insurance partner Shipsurance provides coverage for commodities relating to your shipping. However, there are some items that are restricted and are not able to be insured. NOTE: Shipsurance coverage is only provided for out...

Can I insure my international shipments?

Yes! Insuring international shipments is especially important. Once your package leaves the US, it's difficult to know how each country handles delivery. Just in case something happens, it's nice to know that you are covered!  Some USPS, FedEx, a...

How much does shipment insurance cost?

ShippingEasy provides affordable shipment insurance via our partner Shipsurance. Packages shipped using USPS can add additional coverage through Shipsurance. Packages shipped using FedEx and UPS can cover packages beyond the Declared Value using S...

How much insurance should I buy for a UPS shipment that's already insured for $100?

You should buy enough insurance to cover the full value of the shipment. While UPS shipments automatically include $100 of UPS insurance, ShippingEasy does not account for the included carrier insurance on the package when additional insurance fr...

How to: Insure a multibox shipment

Insuring a multiple package shipment in ShippingEasy is easy. Depending on the carrier, you have the option to purchase Shipsurance through ShippingEasy or carrier insurance through the carrier. Shipsurance FedEx UPS   Shipsurance: Shi...

How to: Set up insurance defaults for my shipments

Setting insurance defaults is the first step in automating insurance coverage for your shipments. ShippingEasy’s insurance settings allow you to tell the system when to trigger insurance automatically, saving you time and ensuring your preferences...

Shipsurance

Quick Start: Shipping insurance

ShippingEasy partners with Shipsurance to provide affordable shipment insurance. Learn more about Shipsurance.   What is covered by shipping insurance? YES Damaged by Carrier Lost Damaged by Weather Theft Electronics eCigarettes N...

Shipsurance - Terms of Use

Shipsurance Coverage Program terms of use Coverage Coverage provided by this program covers the parcel or freight and its contents from all risks of physical loss or damage from an external cause (subject to the exclusions listed below) while in t...

What is Shipsurance?

Shipsurance provides professional shipping insurance coverage at heavily discounted rates. ShippingEasy has partnered with Shipsurance to make it easy to fully insure your shipments. Shipsurance is a private company that offers insurance for small...

Can I buy Shipsurance after I have purchased a label?

Yes. You can purchase Shipsurance insurance if the label has not already been scanned at the mail center. There are two options available: Purchase insurance from Shipsurance directly for the original shipment. Cancel your original shipment in Sh...

Can I get a postage refund from Shipsurance?

Yes, if the postage cost is included in the declared value and the claim is approved Shipsurance will refund the cost of the postage as part of the claim reimbursement.  NOTE: It is not possible to file a claim to only recover the cost of the post...

Can I insure cell phones and laptops with Shipsurance?

Yes. As of April 2015, per Shipsurance's Terms of Service, Shipsurance will now cover shipments including laptops and cell phones. To meet the requirement for coverage under Shipsurance's Terms of Service: Signature Confirmation must be added t...