Carriers

General Carrier Info

3rd Party Phonebook - Carriers

We're bursting at the seams with shipping knowledge, but the service providers available from ShippingEasy are the true experts on their services!  If you ha...

Advance Ship Dates and Post-Dated Labels | Overview

Each carrier has unique requirements for post dating shipments. When carriers support advanced ship dates, you can designate a cutoff time in ShippingEasy to...

Can I advance a ship date for USPS shipments?

Yes. USPS shipment dates can be advanced up to six days in the future. Learn how to advance the ship date of shipments.

Can I obtain my Express1 transaction history?

Yes. If you need to obtain your transaction history with Express1, our former USPS shipping provider, it is best to contact the rate provider directly. Expre...

Can I send tobacco through the USPS?

There are very few instances when tobacco can be mailed. For the most part, it falls under the USPS restricted mail category. Cigarettes and smokeless tobacc...

Carrier Services in ShippingEasy | Overview

USPS Services Supported in ShippingEasy USPS Service Domestic Military International Priority Mail Express X X X Priority Mail X X X Media Mail X   ...

Carrier Announcements

Brazil Shipments Require CPF Tax ID as of January 1, 2020 | Overview

Important Notice for Shipping to Brazil Tax ID Requirements for Shipments to Brazil Effective January 1, 2020, all shipments to Brazil must include the recip...

DHL Rate Changes - Jan 1, 2020 | Overview

Shipping carriers routinely update their products, adding or removing features and services, as well as adjusting their rates. These rate changes usually occ...

FedEx Rate Changes - Jan 6, 2020 | Overview

Shipping carriers routinely update their products, adding or removing features and services, as well as adjusting their rates. These rate changes usually occ...

UPS Rate Changes - Dec 29, 2019 | Overview

The start of a new year typically signals a change in rates across all postal carriers in the United States, as well as the addition or removing of services ...

USPS Rate Changes - Jan 26, 2020 | Overview

Shipping carriers routinely update their products, services, and adjust rates. These changes usually occur at the beginning of the year. For 2020, all major ...

USPS Service Changes on June 23, 2019 | Overview

Shipping carriers routinely update their products, services, and adjust rates. The USPS is making changes to services on June 23, 2019: New weight limits im...

USPS: Stamps.com (Rate Provider)

ACH Billing for USPS Postage - ShippingEasy | FAQs

ACH stands for Automated Clearing House. In short, it is a way of paying directly through your bank account. ACH is made possible by a network of financial i...

ACH Billing for USPS Postage | Troubleshoot

ShippingEasy makes it simple to maintain your USPS postage balances with ACH billing. Learn more. On occasion, there may be a problem setting up ACH billing ...

Card Declined When Purchasing Postage | Troubleshoot

Postage is seen as a form of currency which puts some unique restrictions on it. If you receive a notice that your bank has declined a transaction involving ...

Change my USPS postage account password | How To

ShippingEasy uses your Stamps.com password to maintain a connection with the Stamps.com label server. Anyone with these credentials can access your Stamps.co...

Change where Stamps.com sends my invoices and notifications | How To

You can update your Stamps contact information and email address at Stamps.com. First, log into your Stamps account. To update contact information Click on ...

Close my Stamps.com Account | How To

If a ShippingEasy account is cancelled, a request is automatically sent to Stamps.com to cancel the Stamps.com accounts. However, there are times that an acc...

USPS: Services & Packaging

USPS First-Class Package Service | Overview

USPS First-Class Package Service offers the best rates for lightweight shipments. In most cases, delivery will be within three days to domestic destinations....

USPS Media Mail | Overview

If you are in the business of education, the USPS has a smart service for you: Media Mail. This is a USPS service for shipping books and education material i...

USPS Parcel Select Ground | Overview

Parcel Select Ground is one of the least expensive - but slowest - USPS services offered. Sometimes how a package is sent is more important than the timeline...

USPS Priority Mail Express | Overview

Priority Mail Express (formerly Express Mail) is the quickest USPS mail service with overnight delivery to most U.S. locations, and 3-5 day guaranteed delive...

USPS Priority Mail | Overview

ShippingEasy wants to help you learn about the e-commerce industry. This article describes a service provided by the United States Postal Service (USPS). Th...

Addressing USPS Domestic Mail | Know How

Since USPS uses automated mail processing machines to read addresses on packages, they have some general guidelines to ensure that addresses are properly ide...

UPS: Account setup

How to: Connect a UPS account with ShippingEasy

ShippingEasy provides the option to connect existing UPS accounts, allowing you to access UPS services and negotiated rates right from ShippingEasy. NOTICE: ...

Am I required to enter UPS invoice information when integrating with ShippingEasy?

When integrating your existing UPS account with ShippingEasy, if you have an invoice on file with UPS from the past 45 days you will be required to gather an...

Error Connecting UPS Account | Troubleshoot

We recommend referencing an electronic UPS invoice when connecting your UPS account with ShippingEasy.  As the most common cause of an error during integrati...

Find the UPS Control ID on Invoice | How To

If you have received a UPS invoice within the past 45 days, you will need it to locate your UPS Control ID. This is used to integrate your UPS account with S...

Find UPS Invoice & Access My Rates | How To

ShippingEasy supports connecting your UPS account in order to access your negotiated rates. You can view your most current UPS rates within your ShippingEasy...

How do I change my billing info for UPS?

ShippingEasy allows you to integrate your existing UPS account. This allows you to access your rates to generate UPS labels in our system.  If you want to ch...

UPS: Services & Packaging

Do all my UPS packages include $100 declared value?

Yes! UPS automatically covers $100 in liability and losses for each of its shipments--even if no value is declared. Learn more about UPS declared value.    

FAQs: Certificate of Origin

What is a Certificate of Origin? A Certificate of Origin (CO) authenticates the country of origin of the merchandise being shipped. This is important as eac...

UPS Additional Handling | Overview

The Additional Handling charge is an extra fee for shipments that require special handling while being transported by UPS. The Additional Handling charge dep...

UPS Declared Value | Overview

UPS provides maximum liability coverage for shipments up to $100 in value. This coverage is called "Declared Value". Items that are worth $100 or less can be...

UPS Delivery Confirmation - Adult Signature Required | Overview

When the shipment reaches its destination, UPS Delivery Confirmation Adult Signature Required demands the signature of an individual at the residence who is ...

UPS Delivery Confirmation - Signature Required | Overview

When the shipment reaches its destination, UPS Delivery Confirmation Signature Required will collect the recipient's signature before the package is deliver...

UPS: Company info

Can I print a UPS End of Day form or PLD report?

If you've been processing your UPS shipments via WorldShip, you're probably used to generating the required End of Day form and electronic Package Level Deta...

Can I use UPS to ship to a P.O. Box?

Not technically, no. If a recipient has a P.O. Box address and a UPS service is selected: The recipient's telephone number must be included on the label. Th...

Choose Duties Payor on UPS International Shipments | How To

When creating an international UPS shipment you have the ability to have Customs Duties paid by either the Sender, Recipient, or Third Party. Recipient: Thi...

FAQs: NAFTA Certificate of Origin

What is a NAFTA Certificate of Origin? The NAFTA Certificate of Origin (North American Free Trade Agreement) is used by the United States, Puerto Rico, Mexi...

How do I contact UPS?

All UPS contact information can be found here.

How long do I have to void a UPS return label?

UPS return labels that will not be used should be voided within 24 hours of processing the shipment. Within the first 24 hours, you can void a UPS return pac...

UPS Mail Innovations

Enable my account to use UPS Mail Innovations | How To

UPS Mail Innovations is a high-volume mailing service provider offering an efficient and effective way of delivering your shipments. For more information abo...

Can I cancel a UPS Mail Innovations shipment?

No. UPS does not support canceling a UPS Mail Innovations shipment. If you decide not to ship the package, you can throw away the UPS Mail Innovations label.

Can I create a return label on a UPS Mail Innovations shipment?

No. Since UPS Mail Innovations is a contracted service, UPS does not support creating a prepaid UPS Mail Innovations return label. Related articles: How can ...

Can I include more than 1 customs line item on a UPS Mail Innovations shipment label?

Yes! UPS Mail Innovations allows for multiple line items to be included on customs forms.   Related articles: What is a Customs Form?Is customs information ...

Can I print a customs form for my UPS Mail Innovations shipment?

No. UPS Mail Innovations shipments do not require a separate customs form. Instead, the customs information is printed right on the label itself. 

Can I purchase insurance for UPS Mail Innovations shipments?

Yes, you can insure UPS Mail Innovations shipments with Shipsurance, ShippingEasy's partner for shipment insurance. Be sure to review the Shipsurance Terms o...

FedEx: Account setup

Connect a FedEx account with ShippingEasy | How To

ShippingEasy provides the option to connect an existing FedEx account. This helps consolidate all your shipping into one solution - saving you more time! Bet...

How do I change my billing info for Fedex?

Customers who have not entered their FedEx address into ShippingEasy will see a popup letting them know their FedEx account has been disconnected and that th...

How do I get a FedEx Account Number?

To get a FedEx Account Number, you need to sign up for a FedEx Account. It's a simple process to sign up! Just click here to begin.   And if you already ha...

How do I use FedEx SmartPost with ShippingEasy?

FedEx SmartPost is a cost-effective way to ship low-weight packages by working with USPS for final delivery. How do I get the SmartPost services to display...

How to: Find my FedEx Meter Number

A FedEx Meter Number is an identification FedEx uses for your negotiated shipping rates and to track your tracking requests. ShippingEasy is a Certified Soft...

FedEx: Services & Packaging

Error Printing Electronic Trade Documents - FedEx Customs Form | Troubleshoot

FedEx allows you to process Electronic Trade Documents (ETDs) to make international shipping easier, however, not all destinations accept these electronic su...

FedEx Boxes - Carrier Packaging | Overview

FedEx carrier packaging types supported by ShippingEasy: FedEx carrier packaging is available for use with FedEx Express parcel shipments. These are white p...

Does FedEx charge extra to deliver to a residential address?

Yes, for FedEx Express U.S. package services and FedEx Ground services, the surcharge for residential shipments is $3.50 per package. However, if you opt for...

Does ShippingEasy support FedEx International Ground service?

Yes, ShippingEasy supports FedEx International Ground service.   Related articles: What is FedEx International Ground?FedEx: Services & PackagingWhat countr...

FedEx Dangerous Goods Shipments - Handling Fees | Overview

Fedex offers significant advantages in certain situations over the other major carriers. One of the most distinct advantages of FedEx is their ability to shi...

FedEx Declared Value | Overview

Within ShippingEasy, the "insured value" for FedEx shipments refers to the "declared value". For shipments without a declared value, FedEx's maximum liabilit...

FedEx: Company info

Can I print a FedEx End of Day Close / Print Manifest?

If you've been processing your FedEx shipments via FedEx Ship Manager, you're probably used to generating the required End of Day Close or Print Manifest. On...

Can I ship to P.O. Boxes with FedEx?

Only FedEx SmartPost, which uses the USPS system in the last leg of delivery, will deliver to domestic P.O. boxes. FedEx Express can ship to a P.O. box in so...

How do I contact FedEx?

All FedEx contact information can be found here.

How do I get my package to FedEx?

There are 3 ways to get your package to FedEx. Setup a routine, scheduled pickup time for packages that need to be picked up on certain days. For this opt...

Will FedEx labels purchased in ShippingEasy show up in my FedEx account?

No. FedEx labels purchased in ShippingEasy will not show up in your FedEx account transaction history on the FedEx website. The FedEx API only allows us to ...

APC Postal Logistics

Can I create a return label on a APC Postal Logistics shipment?

No, APC Postal Logistics does not support return shipment labels at this time.   Related articles: APC Postal Logistics FAQsWhat services does APC Posta...

Can I print a customs form for my international APC Postal Logistics shipments?

No. All customs information for APC Postal Logistics international shipments is handled electronically when you create the shipping label. There is no need t...

Can I see the cost of a shipping label when I use APC Postal Logistics?

No. The software provided to ShippingEasy by APC Postal Logistics does not yet support the display of rate quotes for your shipping labels. So all shipping c...

Can I specify the date on my APC Postal Logistics labels?

No. The date on APC Postal Logistics labels is automatically populated based on the current date. No other date can be set.   Related articles: Can I print ...

Connect a APC Postal Logistics account with ShippingEasy | How To

Our set up guide will have you up and running with APC Postal Logistics services in no time at all!  If you haven't created your APC Postal Logistics account...

Do I need to sign my APC Postal Logistics labels?

No. Only one APC Postal Logistics service, ePacket, provides the option for a signature on the label. In the case of ePacket, the signature is not required. ...

DHL Express

Can I advance the shipment date on a DHL Express shipment?

Yes. You can set the shipment date up to 10 days in advance of the current date.  The shipment date is printed on the "archive" label. This is the label tha...

Can I cancel a DHL Express shipment?

No, DHL Express does not support canceling shipment labels. NOTE: if you do not give the package to DHL Express you will not be charged for the shipment.    

Can I create a DHL Express shipment without entering dimensions?

Yes, but it is not recommended. DHL Express applies a dimensional weight calculation to all shipments. If you omit the dimensions, ShippingEasy displays a re...

Can I create a return label on a DHL Express shipment?

No. Return labels are not supported on DHL Express. Return articles: DHL Express FAQsCan I print a customs form for my international DHL Express shipments? 

Can I print a customs form for my international DHL Express shipments?

Yes, a commercial invoice that contains all the necessary customs form information is available from the Shipment History page. Just click the arrow on the R...

Can I see the cost of a shipping label when I use DHL services?

DHL Express The software provided to ShippingEasy by DHL Express does support the display of rate quotes for your shipping labels when on the READY TO SHIP ...

DHL Global Mail (DHL eCommerce)

Can I cancel a DHL Global Mail (DHL eCommerce) shipment?

No, our partner for creating DHL Global Mail (DHL eCommerce) labels, Endicia, does not provide an option for canceling a DHL GM label. Not to worry! You are ...

DHL eCommerce | FAQs

DHL eCommerce (also known as DHL GlobalMail) is an international shipping solution that works with Endicia to cover postage costs. Learn more about Endicia. ...

How to use DHL Global Mail (DHL eCommerce) with ShippingEasy

Our partners at Endicia have built support for creating DHL Global Mail (also known as DHL eCommerce) shipments. If you are working with DHL Global Mail, you...

How to: Download a domestic DHL eCommerce Manifest from Endicia.com

Endicia makes your End of Day Manifest for DHL eCommerce (also known as DHL Global Mail) available online daily. If this is your first time downloading the m...

What does my DHL eCommerce Driver's Manifest Shipment Summary include?

1. Soldto # DHL account number. DHL will provide this number during account set up. 2. Pickup # Identifies the pickup location. DHL will provide this n...

Globegistics

Can I create a return label on a Globegistics shipment?

No, Globegistics does not support return shipment labels at this time.   Related articles: Globegistics FAQsWhat services does Globegistics provide?How ...

Can I print a customs form for my international Globegistics shipments?

No. All customs information for Globegistics international shipments is handled electronically when you create the shipping label. There is no need to create...

Can I see the cost of a shipping label when I use Globegistics?

No. The software provided to ShippingEasy by Globegistics does not yet support the display of rate quotes for your shipping labels. So all shipping costs for...

Can I set the Sender's Signature for my Globegistics labels?

The Sender's Signature for your Globegistics labels is set when you create your Globegistics account. If you need to update the Sender's Signature, please re...

Can I specify the date on my Globegistics labels?

No. The date on Globegistics labels is automatically populated based on the current date. No other date can be set.   Related articles: How can I track ...

How can I track an international shipment with Globegistics?

All Globegistics’ international parcel shipments can be tracked at www.globegisticsinc.net. Once there, select the "Track Your Parcel" button at the top and ...

RR Donnelley

Can I create a return label on a RR Donnelley shipment?

No, RR Donnelley does not support return shipment labels at this time.   Related articles: RR Donnelley FAQsWhat services does RR Donnelley provide?How ...

Can I print a customs form for my international RR Donnelley shipments?

No. All customs information for RR Donnelley international shipments is handled electronically when you create the shipping label. There is no need to create...

Can I see the cost of a shipping label when I use RR Donnelley?

The software provided to ShippingEasy by RR Donnelley does support the display of rate quotes for your shipping labels when on the READY TO SHIP page. This m...

Can I set the Sender's Signature for my RR Donnelley labels?

The Sender's Signature for your RR Donnelley labels is set when you create your RR Donnelley account. If you need to update the Sender's Signature, please re...

Can I specify the date on my RR Donnelley labels?

No. The date on RR Donnelley labels is automatically populated based on the current date. No other date can be set.   Related articles: Can I see the co...

Connect an RR Donnelley account with ShippingEasy | How To

Our set up guide will have you up and running with RR Donnelley services in no time at all! If you haven't created your RR Donnelley account yet, you'll need...