Carriers
General Carrier Info
3rd Party Phonebook - Carriers
We're bursting at the seams with shipping knowledge, but the service providers available from ShippingEasy are the true experts on their services! If you ha...
Advance Ship Dates and Post-Dated Labels | FAQs
Each carrier has unique requirements for post dating shipments.
When carriers support advanced ship dates, you can designate a cutoff time in ShippingEasy to...
Can I obtain my Express1 transaction history?
Yes. If you need to obtain your transaction history with Express1, our former USPS shipping provider, it is best to contact the rate provider directly.
Expre...
Can I send tobacco through the USPS?
There are very few instances when tobacco can be mailed. For the most part, it falls under the USPS restricted mail category.
Cigarettes and smokeless tobacc...
Carrier Services in ShippingEasy | Overview
USPS from ShippingEasy One Balance Services Supported in ShippingEasy
USPS Service
Domestic
Military
International
Priority Mail Express
X
X
X
Priorit...
Confirm my international consolidator services are turned on | How To
ShippingEasy can connect with a number of consolidators to keep your international shipping costs low. Find out what International Consolidators ShippingEas...
Carrier Announcements
COVID-19 Service Updates for USPS, UPS, FedEx, DHL Express | Overview
As the world faces disruptions related to the COVID-19 pandemic, carriers continue to provide essential services, operating under state of emergency and shel...
Brazil Shipments Require CPF Tax ID as of January 1, 2020 | Overview
Important Notice for Shipping to Brazil
Tax ID Requirements for Shipments to Brazil
Effective January 1, 2020, all shipments to Brazil must include the recip...
DHL Rate Changes - Jan 1, 2020 | Overview
Shipping carriers routinely update their products, adding or removing features and services, as well as adjusting their rates. These rate changes usually occ...
FedEx Rate Changes - Jan 6, 2020 | Overview
Shipping carriers routinely update their products, adding or removing features and services, as well as adjusting their rates. These rate changes usually occ...
UPS Rate Changes - Dec 29, 2019 | Overview
The start of a new year typically signals a change in rates across all postal carriers in the United States, as well as the addition or removing of services ...
USPS Rate Changes - Jan 26, 2020 | Overview
Shipping carriers routinely update their products, services, and adjust rates. These changes usually occur at the beginning of the year. For 2020, all major ...
USPS: Stamps.com (Rate Provider)
ACH Billing for One Balance from ShippingEasy | FAQs
ACH stands for Automated Clearing House. In short, it is a way of paying directly through your bank account. ACH is made possible by a network of financial i...
ACH Billing for One Balance | Troubleshoot
One Balance from ShippingEasy is powered by Stamps.com. You can contact Stamps.com to set up funding balance purchases through bank drafts via ACH. Learn mor...
Card Declined When Purchasing Postage | Troubleshoot
Postage is seen as a form of currency that puts some unique restrictions on it. If you receive a notice that your bank has declined a transaction involving p...
Change my One Balance account password | How To
ShippingEasy uses your One Balance password to maintain a connection with the Stamps.com label server. Anyone with these credentials can access your Stamps.c...
Change where to send One Balance invoices and notifications | How To
ShippingEasy One Balance is powered by Stamps.com. If you need to update your contact information and email address for your One Balance account you can do s...
Close my Stamps.com Account | How To
If a ShippingEasy account is cancelled, a request is automatically sent to Stamps.com to cancel the Stamps.com accounts. However, there are times that an acc...
USPS: Services & Packaging
★ USPS First-Class Package Service | Overview
USPS First-Class Package Service offers the best rates for lightweight shipments. In most cases, delivery will be within three days to domestic destinations....
★ USPS Media Mail | Overview
If you are in the business of education, the USPS has a smart service for you: Media Mail. This is a USPS service for shipping books and education material i...
★ USPS Parcel Select Ground | Overview
Parcel Select Ground is one of the least expensive - but slowest - USPS services offered.
Sometimes how a package is sent is more important than the timeline...
★ USPS Priority Mail Express | Overview
Priority Mail Express (formerly Express Mail) is the quickest USPS mail service with overnight delivery to most U.S. locations, and 3-5 day guaranteed delive...
★ USPS Priority Mail | Overview
ShippingEasy wants to help you learn about the e-commerce industry. This article describes a service provided by the United States Postal Service (USPS).
Th...
Addressing USPS Domestic Mail | Know How
Since USPS uses automated mail processing machines to read addresses on packages, they have some general guidelines to ensure that addresses are properly ide...
UPS: Account setup
★ Connect UPS with ShippingEasy | How To
ShippingEasy provides the option to connect your own UPS accounts, allowing you to access UPS services and negotiated rates right from ShippingEasy.
Connect...
Am I required to enter UPS invoice information when integrating with ShippingEasy?
ShippingEasy offers two ways to integrate with UPS: UPS from ShippingEasy One Balance and existing UPS accounts.
UPS from ShippingEasy One Balance is part of...
Find the UPS Control ID on Invoice | How To
Merchants who are connecting an existing UPS account with ShippingEasy can use their UPS control ID to integrate a UPS account. UPS from ShippingEasy One Bal...
Find UPS Invoice & Access My Rates | How To
ShippingEasy supports connecting your existing UPS account in order to access your negotiated rates. You can view your most current UPS rates within your Shi...
How do I change my billing info for UPS?
Changing your billing information will depend on if you ship using an existing UPS account or UPS from ShippingEasy One Balance.
UPS
ShippingEasy allows you ...
How do I know if I have negotiated rates for UPS?
If you have a UPS from ShippingEasy One Balance account, you have access to rate savings of up to 62% on UPS shipments and up to 48% off UPS Ground Daily shi...
UPS: Services & Packaging
Certificate of Origin | FAQs
What is a Certificate of Origin?
A Certificate of Origin (CO) authenticates the country of origin of the merchandise being shipped. This is important as eac...
Do all my UPS packages include $100 declared value?
Yes! UPS and UPS from ShippingEasy One Balance accounts automatically covers $100 in liability and losses for each of its shipments--even if no value is decl...
UPS Additional Handling | Overview
The Additional Handling charge is an extra fee for shipments that require special handling while being transported by UPS.
The Additional Handling charge dep...
UPS Declared Value | Overview
UPS provides maximum liability coverage for shipments up to $100 in value. This coverage is called "Declared Value". Items that are worth $100 or less can be...
UPS Delivery Confirmation - Adult Signature Required | Overview
When the shipment reaches its destination, UPS Delivery Confirmation Adult Signature Required demands the signature of an individual at the residence who is ...
UPS Delivery Confirmation - Signature Required | Overview
When the shipment reaches its destination, UPS Delivery Confirmation Signature Required will collect the recipient's signature before the package is deliver...
UPS: Company info
Bill UPS shipments to a third party | How To
If you have integrated an existing UPS account with ShippingEasy, you'll have the option to bill your UPS shipments to your account or a third party. Learn m...
Can I print a UPS End of Day form or PLD report?
If you have been processing your UPS shipments via WorldShip, you are probably used to generating the required End of Day form and electronic Package Level D...
Can I use UPS to ship to a P.O. Box?
UPS from ShippingEasy One Balance shipments can ship to P.O. Boxes. Learn more about UPS One Balance.
Non-One Balance UPS account have special requirements t...
Choose Duties Payor on UPS International Shipments | How To
When creating an international UPS shipment you have the ability to have Customs Duties paid by either the Sender, Recipient, or Third Party.
UPS from Shippi...
How do I contact UPS?
If you are shipping using your existing UPS account, all UPS contact information can be found one UPS contact page..
Merchants who are using UPS from Shippin...
How long do I have to void a UPS return label?
UPS return labels that will not be used should be voided within 24 hours of processing the shipment.
Within the first 24 hours, you can void a UPS return pac...
UPS Mail Innovations
★ Enable my account to use UPS Mail Innovations | How To
UPS Mail Innovations is a high-volume mailing service provider offering an efficient and effective way of delivering your shipments. For more information abo...
UPS Mail Innovations | FAQs
UPS Mail Innovations is a combined effort between UPS and USPS. With UPS Mail Innovations, packages are picked up by UPS and delivered to you by USPS. This s...
What does the “The selected service is not valid with the selected packaging” error message mean?
You will see this error message displayed when you attempt to create a UPS Mail Innovations label and select a non-valid packaging option for UPS Mail Innova...
What services does UPS Mail Innovations provide?
In ShippingEasy, you can use both domestic and international UPS Mail Innovations services. For details, refer to our complete list of service and package ty...
Which package options are valid with UPS Mail Innovations?
UPS Mail Innovations works differently than other UPS services in that only a specific set of package types that are defined by UPS are valid for use with UP...
FedEx: Account setup
Connect a FedEx account with ShippingEasy | How To
ShippingEasy provides the option to connect an existing FedEx account. This helps consolidate all your shipping into one solution - saving you more time! Bet...
Find my FedEx Meter Number | How To
A FedEx Meter Number is an identification FedEx uses for your negotiated shipping rates and to track your tracking requests. ShippingEasy is a Certified Soft...
How do I change my billing info for Fedex?
Customers who have not entered their FedEx address into ShippingEasy will see a popup letting them know their FedEx account has been disconnected and that th...
How do I get a FedEx Account Number?
To get a FedEx Account Number, you need to sign up for a FedEx account. It's a simple process to sign up! Just click here to begin.
And if you already have ...
How do I use FedEx SmartPost with ShippingEasy?
FedEx SmartPost is a cost-effective way to ship low-weight packages by working with USPS for final delivery.
How do I get the SmartPost services to display...
FedEx: Services & Packaging
Error Printing Electronic Trade Documents - FedEx Customs Form | Troubleshoot
FedEx allows you to process Electronic Trade Documents (ETDs) to make international shipping easier, however, not all destinations accept these electronic su...
FedEx Boxes - Carrier Packaging | Overview
FedEx carrier packaging types supported by ShippingEasy:
FedEx carrier packaging is available for use with FedEx Express parcel shipments. These are white p...
Does FedEx charge extra to deliver to a residential address?
Yes, for FedEx Express U.S. package services and FedEx Ground services, the surcharge for residential shipments is $3.50 per package. However, if you opt for...
Does ShippingEasy support FedEx International Ground service?
Yes, ShippingEasy supports FedEx International Ground service.
Related articles:
What is FedEx International Ground?FedEx: Services & PackagingWhat countr...
FedEx Dangerous Goods Shipments - Handling Fees | Overview
Fedex offers significant advantages in certain situations over the other major carriers. One of the most distinct advantages of FedEx is their ability to shi...
FedEx Declared Value | Overview
Within ShippingEasy, the "insured value" for FedEx shipments refers to the "declared value". For shipments without a declared value, FedEx's maximum liabilit...
FedEx: Company info
Can I print a FedEx End of Day Close / Print Manifest?
If you've been processing your FedEx shipments via FedEx Ship Manager, you're probably used to generating the required End of Day Close or Print Manifest.
On...
Can I ship to P.O. Boxes with FedEx?
Only FedEx SmartPost, which uses the USPS system in the last leg of delivery, will deliver to domestic P.O. boxes. Learn more about FedEx SmartPost.
FedEx Ex...
How do I contact FedEx?
All FedEx contact information can be found here.
How do I get my package to FedEx?
There are 3 ways to get your package to FedEx.
Setup a routine, scheduled pickup time for packages that need to be picked up on certain days. For this opt...
Will FedEx labels purchased in ShippingEasy show up in my FedEx account?
No. FedEx labels purchased in ShippingEasy will not show up in your FedEx account transaction history on the FedEx website.
The FedEx API only allows us to ...
APC Postal Logistics
Connect a APC Postal Logistics account with ShippingEasy | How To
Our set up guide will have you up and running with APC Postal Logistics services in no time at all!
If you haven't created your APC Postal Logistics account...
How can I track an international shipment with APC Postal Logistics?
If you are generating international labels through APC, you may find that your customers are contacting you to ask why the tracking is not working. Customers...
How to use ShippingEasy with APC Postal Logistics
APC Postal Logistics specializes in international shipping logistics. Learn more about APC services. ShippingEasy provides support for accessing your shippin...
How to: Create an APC Postal Logistics shipment
ShippingEasy supports shipping via APC Postal Logistics. Use this guide to process your APC Postal Logistics shipments.
From the ORDERS page, create an inte...
How to: Create an End of Day Manifest for APC Postal Logistics shipments
APC Postal Logistics requires a manifest that summarizes the shipment labels you have created. After you have created all APC Postal Logistics labels for the...
What services does APC Postal Logistics provide?
APC Postal Logistics has a creative approach to international logistics that helps mailers and e-tailers with their foreign and domestic distribution of jour...
DHL Express
Can I print a customs form for my international DHL Express shipments?
Yes, a commercial invoice that contains all the necessary customs form information is available from the SHIPMENT HISTORY page. Just click the arrow on the R...
Choose Duties Payor on DHL Express Shipments | How To
When creating a DHL shipment you have the ability to have Customs Duties paid by either the Recipient, Sender or Third Party.
You can set a default duties pa...
Connect a DHL Express Account with ShippingEasy | How To
Our set up guide will have you up and running with DHL Express services in no time at all!
If you haven't created your DHL Express account yet, you'll need t...
DHL Express Shipments | FAQs
ShippingEasy allows merchants to connect DHL Express accounts to take advantages of their preferred pricing, online import/export shipping tools and access t...
Third Party Billing for DHL Express Postage | How To
If you have integrated an existing DHL Express account with ShippingEasy, you will have the option to bill your DHL Express shipments to your account or a th...
Use International Logistics Solutions rates with your DHL Express account | How To
International Logistics Solutions (ILS) brings the small to medium-sized company all the global services of DHL Express, at 15% to 20% off. DHL has designate...
DHL eCommerce
Connect DHL eCommerce | How To
ShippingEasy supports the DHL eCommerce carrier for domestic and international shipments. Customers can generate labels, manifests, and manage these shipment...
DHL eCommerce | FAQs
DHL eCommerce (also known as DHL GlobalMail) is an international shipping solution. If you have a DHL eCommerce account, you can use it with ShippingEasy. Be...
Download a domestic DHL eCommerce Manifest | How To
Your End of Day Manifest for DHL eCommerce is available on ShippingEasy daily. You can find it by going to the SHIPMENT HISTORY page.
To download your DHL eC...
What does my DHL eCommerce Driver's Manifest Shipment Summary include?
1. Soldto #
DHL account number. DHL will provide this number during account set up.
2. Pickup #
Identifies the pickup location. DHL will provide this n...
Globegistics
Can I create a return label on a Globegistics shipment?
No, Globegistics does not support return shipment labels at this time.
Related articles:
Globegistics FAQsWhat services does Globegistics provide?How ...
Can I print a customs form for my international Globegistics shipments?
No. All customs information for Globegistics international shipments is handled electronically when you create the shipping label. There is no need to create...
Can I see the cost of a shipping label when I use Globegistics?
No. The software provided to ShippingEasy by Globegistics does not yet support the display of rate quotes for your shipping labels. So all shipping costs for...
Can I set the Sender's Signature for my Globegistics labels?
The Sender's Signature for your Globegistics labels is set when you create your Globegistics account. If you need to update the Sender's Signature, please re...
Can I specify the date on my Globegistics labels?
No. The date on Globegistics labels is automatically populated based on the current date. No other date can be set.
Related articles:
How can I track ...
Connect a Globegistics account with ShippingEasy | How To
Our set up guide will have you up and running with Globegistics services in no time at all!
Connecting Asendia to ShippingEasy
Asendia customers who want to ...
RR Donnelley
Can I create a return label on a RR Donnelley shipment?
No, RR Donnelley does not support return shipment labels at this time.
Related articles:
RR Donnelley FAQsWhat services does RR Donnelley provide?How ...
Can I print a customs form for my international RR Donnelley shipments?
No. All customs information for RR Donnelley international shipments is handled electronically when you create the shipping label. There is no need to create...
Can I see the cost of a shipping label when I use RR Donnelley?
The software provided to ShippingEasy by RR Donnelley does support the display of rate quotes for your shipping labels when on the READY TO SHIP page. This m...
Can I set the Sender's Signature for my RR Donnelley labels?
The Sender's Signature for your RR Donnelley labels is set when you create your RR Donnelley account. If you need to update the Sender's Signature, please re...
Can I specify the date on my RR Donnelley labels?
No. The date on RR Donnelley labels is automatically populated based on the current date. No other date can be set.
Related articles:
Can I see the co...
Connect an RR Donnelley account with ShippingEasy | How To
Our set up guide will have you up and running with RR Donnelley services in no time at all!
If you have not created your RR Donnelley account yet, you will n...