About ShippingEasy

Company Information

About ShippingEasy

ShippingEasy provides the easiest shipping app for online sellers. Its cloud-based shipping solution offers the cheapest USPS postage rates, plus the ability to plug in UPS and FedEx accounts. ShippingEasy integrates with leading marketplaces, sho...

How we help online sellers

ShippingEasy is more than just shipping software. It enables companies to truly optimize the processing of their shipments and scale with their growing volume. See how ShippingEasy accomplishes just that with Esperos Bags. 

ShippingEasy Acquired by Stamps.com | FAQs

ShippingEasy an independent subsidiary of Stamps.com, operated fully by the ShippingEasy team. Even after the acquisition, we continue to run ShippingEasy the way we have always run ShippingEasy – wholly committed to saving online sellers time and...

ShippingEasy Privacy Policy

Last Updated: December 17, 2019 This Privacy Policy (“Policy”) of ShippingEasy ("ShippingEasy") describes in greater detail the privacy practices of ShippingEasy and its corporate affiliates, meaning companies related by common ownership or contro...

ShippingEasy Terms of Service

Latest Version Posted: October 18, 2019 ShippingEasy provides a simple cloud-based multi-carrier shipping solution for online sellers which integrates with leading marketplaces, shopping carts, and ecommerce platforms to allow order fulfillment an...

Testimonials & Reviews

Where do I find customer reviews for my store's platform?

Interested to know what others say about ShippingEasy? We're proud of the high marks we've earned with Capterra, a trusted source of business recommendations. The customer reviews speak volumes about our product and service - and we hope you ag...

What do customers like me say?

We think our solution is top-notch and it's our customers we have to thank for it. After all, so many of our great features were suggested by them.  "Our company sells in mass amounts on daily deal sites like Jane.com and ShippingEasy made the pr...

FAQs: EasyReferral

What do I get if I refer a friend? And does my friend get anything? We think referrals are a gift. To thank you, we'll give you BOTH A FREE MONTH. So, when you refer a friend who signs up on a paid plan, their first month is free and we automat...

ShippingEasy App

New Account Setup - ShippingEasy Free Trial | How To

You're looking to get products to your customers quickly - and we've built a solution to make that easy! It just takes a few minutes to create a new ShippingEasy account, and no credit card is required to explore the app. Recover time for your bus...

ShippingEasy Quick Start Guide

A cloud-based shipping platform, ShippingEasy will have you shipping in minutes. Simple enough for a first time shipper and chocked full of sophisticated tools for the largest of operations. For quick and simple account set up, log in to ShippingE...

What is ShippingEasy and how does it work?

ShippingEasy is cloud-based platform solution that allows e-commerce businesses to print discounted shipping labels and process orders faster, manage inventory smarter, and create custom email marketing campaigns. Orders from all of your selling c...

Can I cancel my plan?

Yes, you can cancel your plan at any time. Once your 30-day free trial period is over, your account is automatically charged with the plan you selected based on your shipping needs. If you still occasionally ship packages but not more than 50 per ...

Can I use ShippingEasy if I can't integrate my store?

Do you have a store on a platform that we don't currently support or have an export of CSV orders? No problem! You can sign up with ShippingEasy and import your orders with a simple CSV upload tool or add orders one-at-a-time. The CSV store is a p...

Can I use ShippingEasy on an iPad?

ShippingEasy is optimized for use on a desktop or laptop computer, however, some customers have been able to use an iPad (or other mobile device). A few things about iPad setup that you may want to keep in mind are: The Safari browser seems to be...

Product Support

Support and Help | ShippingEasy

At ShippingEasy, our solution works right out of the box. We also understand that questions come up - and we have an answer for all of them! Our support is delivered in a variety of ways, including articles, personalized trainings and live support...

How do I share my feedback with ShippingEasy?

ShippingEasy is 100% customer led!   We're always looking for ways to improve the ShippingEasy app and our Support Center. We listen across all channels to ensure our development efforts are focused on the most important features and enhancements....

How to: Monitor my Support Center posts and support requests

Whether you have emailed our Customer Success team or submitted a question in the Community Forums, there are two great ways to keep track of updates. Your email inbox: Email and chat tickets: All Customer Success Advisor replies to your emailed...

How to: Schedule training with a Customer Success Advisor

This feature is included with Plus, Select, Premium, and Enterprise subscription plans. Learn more. We've created a powerful shipping solution here at ShippingEasy and want to make sure you're using it to it's full advantage! Schedule a traini...

What is the WELCOME page?

We've built ShippingEasy to simplify your back-end operations - including shipping, marketing, and inventory. It's a powerful solution and we want to make sure that you can get up and running quickly. That's why we have the WELCOME page. The Welc...

Release Notes

Release Notes - What's New

Here at ShippingEasy, we've got a team enthused about building solutions to make your life as an e-commerce merchant a bit easier. We're here to play a driving force in the success of your business. We don't stop at building a complete shipping so...

Release Notes thru 2019-03-12

New: Shipping: Phased rollout of new Order Details view. The Order Details view on the ORDERS page has been completely redesigned. The new Order Details view features a better layout of order data. In addition, clicking the product photo will di...

Release Notes thru 2019-03-05

Updates: Shipping: Sequence labels by Warehouse Bin. A new option has been added for sequencing the order in which labels are printed: Warehouse Bin Sequence. This option sets an alphanumeric print sequence for labels and packing slips based on ...

Release Notes thru 2019-02-26

Updates: Shipping: More shipping options for Amazon Seller Fulfilled Prime orders. ShippingEasy will display FedEx One Rate package options for qualifying merchants and shipments. In order for merchants to qualify, they must first link their One...

Release Notes thru 2019-02-19

Updates: Shipping: Enhancements to the Product Catalog. Replaced "Products" with "Product Catalog". Previously, ShippingEasy referred to the Product Catalog as the PRODUCTS page. Now, any link that navigates to the Product Catalog has been rena...

Release Notes thru 2019-02-12

New: Inventory Management: Create new Purchase Orders by duplicating existing ones. ShippingEasy provides new workflows for duplicating an existing Purchase Order. This simplifies the process to create Purchase Orders, especially for merchants w...