Quick Start: Settings
Step 1: Connect carrier accounts
How to: Set up my carrier accounts in ShippingEasy
ShippingEasy simplifies your shipping by bringing all your carriers into one space. Tap into USPS' best rates with your free Stamps account or access your own UPS and FedEx negotiated rates. If you work with an international consolidator, you can ...
Stamps.com | FAQs
Stamps.com is a technology partner of ShippingEasy that provides an online service for purchasing USPS postage labels. ShippingEasy provides commercial discounts on these services and the interface through which you ship your orders.
Learn more ab...
Postage and Carriers | FAQs
ShippingEasy integrates with the following carriers to cover all of your shipping and postage needs:
USPS
UPS
FedEx
Globegistics
RR Donnelly
APC
DHL Express and Global
Learn more.
Read through the following frequently asked questions for infor...
ShippingEasy's USPS Rate Tables
ShippingEasy offers a range of rates on USPS shipments. Learn more about our rates.
Find available USPS rates and the corresponding ShippingEasy plan detailed in the following tables:
ShippingEasy Paid Plans
ShippingEasy paid plan subscribers h...
Step 2: Configure label and packing slip settings
How to: Save my shipping labels settings
We've made label options a cinch with ShippingEasy - just set it and forget it! Once you've selected your preferences, you'll never have to make a change again, unless your label/paper type or printer changes down the road.
TIP: set your label set...
How to: Print Packing Slips with my shipping Labels
If you would like to print a Packing Slip with your Label, there are a few options available!
Choose a label setting that always combines your Packing Slips and Labels:
Use a paper type that combines the packing slip and label onto a single page...
How to: Customize USPS domestic shipping labels
ShippingEasy supports four label options for 4"x6" USPS domestic shipments. Each option provides quick access to additional information about your shipments on your labels. The following order information can be displayed on your shipping label:
...
Add a Logo to Shipping Labels | How To
Adding your logo to your shipping labels add strength your brand by increasing customer recognition while expressing your company's personality. In addition to labels, having your logo on your packing slip and in notification emails, are included ...
How to: Customize FedEx shipping labels
ShippingEasy supports displaying custom label options on FedEx shipping labels.
The REF, INV, and PO files can be configured to display any of the following on domestic and international labels:
Order Number
List Order Items (SKU)
List Order Item...
How to: Customize UPS domestic shipping labels
ShippingEasy supports selecting one of four custom label optionsto be displayed on UPS domestic shipping labels, in the REF1 and REF2 fields.
Each custom option will display the matching order information on your shipping label:
Order Number
List...
Step 3: Customize shipment notifications
Manage Branded Tracking | How To
ShippingEasy Branded Tracking is currently available on Basic and above subscriber plans. If you are one of these plans and do not see this feature available, contact our support team. Once we have completed development, Branded Tracking will be...
Set Up Branded Tracking | How To
ShippingEasy Branded Tracking is currently available on Basic and above subscriber plans. If you are one of these plans and do not see this feature available, contact our support team. Once we have completed development, Branded Tracking will be...
Send a Shipping Confirmation Email to my customers | How To
ShippingEasy offers automatic shipment notification emails to be sent to your customers which include their shipment details and tracking number. These notifications are able to be customized for more specific messaging, tailored to each of your s...
Send Prepaid Return Shipping Labels to Customers | How To
When purchasing prepaid return shipping labels, you may want to email the labels to your customers. ShippingEasy has you covered!
Set up individual preferences for each store integrated with your ShippingEasy account. Turn on the option to automat...
How to: Create a new Email Template
ShippingEasy can automatically send email messages to your customers letting them know when their order has been shipped and also when a return label is needed.
By default, ShippingEasy creates templates that are used to create the email messages ...
How are the variables on my Email templates mapped?
Email templates use variables to reference information from your ShippingEasy account and orders. These unique values are automatically populated to your shipping correspondence.
You can insert any of the variables into the email template to custo...
Step 4: Save your custom packaging
What are custom packages?
If you use your own packaging, then ShippingEasy's custom package settings are for you. Stored in your PACKAGE SETUP settings, custom packages allow you to save your unique package dimensions with names that help your team pick and pack the right ...
How to: Save a custom package
A saved custom package allows you to move quickly through the shipping process by automatically filling in your package dimensions onto the READY TO SHIP page. You can save your custom packaging within your SHIPMENT SETTINGS. Learn more about cust...
What is Add to Weight in the Package Setup?
This feature allows you to account for any additional weight that your box and/or packaging will add to a shipment to avoid insufficient postage issues.
It is accessed in PACKAGE SETUP under the Shipment Settings column of the SETTINGS page.
T...
What is Override weight in the Package set up?
This feature allows you to automatically override (or populate) the shipment weight based on the package you choose.
It is accessed in PACKAGE SETUP under the Shipment Settings column of the SETTINGS page.
This feature is favored by merchants tha...
Edit a Custom Package | How To
To save time when selecting a carrier and service in the READY TO SHIP page, ShippingEasy allows you to save packages within your Account Settings. If you need to edit a package, follow these simple steps:
Navigate to the SETTINGS icon from anyw...
How to: Delete a custom package
To save time when selecting a carrier and service in the READY TO SHIP page, ShippingEasy allows you to save packages within your SHIPMENT SETTINGS. If you have previously added a package, and wish to delete it, then follow these easy steps:
Navi...
Step 5: Setup shipment settings
Favorite Settings: Basic & Advanced
Welcome to ShippingEasy! To get started, log into ShippingEasy and visit our Welcome page to walk through the first steps.
Then customize your account by configuring these features to make ShippingEasy even more powerful.
Basic Settings:
Add Orde...
How to: Save my shipping presets for future shipments
Shippers who regularly send out similar packages can take advantage of time-saving features like Shipping Presets on the ORDERS or READY TO SHIP page.
ShippingEasy has 13 shipping presets already configured on all accounts created after January 8,...
Fully Insure Orders Over a Minimum Value | How To
Many of our shippers like to insure their packages based on their customers’ order total. This article will explain, step-by-step, how to ensure that orders over a minimum value are always fully insured. Insurance settings based on the order total...
How to: Set up International Shipments settings
ShippingEasy allows you to save International shipment information within your Account Settings to save you time when organizing your international shipments on the READY TO SHIP page.
This information is automatically applied to all your internat...
How to: Assign the correct Harmonized Code for my products
While it's not required, using Harmonized Codes for your international shipments will help your packages move through customs more quickly. If you don’t know your item’s Harmonized Code, ShippingEasy provides an easy look up tool. Access it from t...
Step 6: Automate your processes
How to: Edit or delete a Shipping Rule
While Shipping Rules allow you to automate the processing of your orders within ShippingEasy, it is sometimes necessary to edit or delete them.
To edit or delete a Shipping Rule
Go to SETTINGS >> SHIPPING RULES.
Under the "Shipping Rules Setup" ...
How to: Set up multiple users (or workstations) with ConnectEasy
If you've added multiple users to your ShippingEasy account, ConnectEasy provides the option to assign specific printers and scales for each user. This allows you to take advantage of individual work stations or remote warehouses. It's an operatio...
Categorize Orders | How To
ShippingEasy’s Order Category feature is a great way to stay organized. With this feature, you can label and organize your orders in any way you want! This makes filtering and finding orders fast.
Here are a few ways you might use Order Categories...
How to: Create a Shipping Rule
Shipping Rules allow you to automate the processing of your orders within ShippingEasy. Using simple If... Then... statements, you dictate actions that ShippingEasy should take, based on the conditions you specify. Find a complete list of availabl...
Add Product SKUs to my Product Catalog | How To
ShippingEasy's Product Catalog provides a centralized hub to store all your product information. This information is then used to update your orders automatically, matching the product SKU to override data synced from your store.
If you use our In...
How to: Create a Product Category
ShippingEasy's Product Catalog includes a useful feature called Product Categories - a tool to group many SKUs into a "Master SKU". Use the "Master SKU" in a Shipping Rule to easily automate your shipping process for all SKUs in the Product Catego...