Quick Start: Shipping
Overview
Getting Started with Alexa for ShippingEasy
Alexa is a cloud-based voice service that can help you with tasks, entertainment, general information and more. ShippingEasy has built a skill for Alexa, emp...
Create and print a shipping label | Overview
ShippingEasy makes shipping...well...just that - easy! Each page in the application is a step in the process. You can go with the flow, and print labels step...
Step 1: Prepare orders
Unshipped Order Details - Page | Guide
ShippingEasy makes it easy to see your order data. You can find all your unshipped orders on the ORDERS page.
View Unshipped Order Data in ShippingEasy
Click...
How to: Add orders that originate outside my integrated store
When you have orders to ship that were generated outside your integrated ecommerce store - or you don't have a store integrated with ShippingEasy - you will ...
Assign Orders to User Logins | How To
For accounts that have more than one user, the account owner has the option to assign orders to specific users.
You can do this on the ORDERS page by clickin...
Edit an Order | Guide
If you would like to edit an order after syncing into ShippingEasy, there are nearly limitless options to make updates from the ORDERS page before processing...
Mark an Order as Shipped - Drop Ship | How To
If you have orders that are drop shipped or processed by a third party, you can opt to select and mark these as Shipped, add a tracking number, and notify yo...
Delete an Order | How To
Deleting an order from the ORDERS page is easy - but it is a permanent action - so make sure that you use this tool carefully! Deleting an order clears any s...
Step 2: Create a shipment
★ Quick Ship an Order with Shipping Presets | How To
If you want to quickly process one order at a time, you can easily do so from the ORDERS page with Quick Ship.
The Quick Ship feature is made possible with S...
How to: Create a shipment
A shipment consists of one or more orders and allows you to assign an individual service and rate against each order. You can create a shipment on the ORDER...
Create a Batch Shipment | How To
Creating a batch shipment allows you to apply a set of shipping preferences across all orders with a single selection. Instead of processing individual shipm...
Filter Unshipped Orders | How To
Filtering your orders on the ORDERS page allows you to quickly view and group unshipped orders by a specific criteria. For example, you may wish to view and ...
Sort orders on the ORDERS page | How To
You can sort through the orders by clicking on the words in the green sorting bar at the top of your ORDERS Page
When you click on any of these headers, th...
Step 3: Select a carrier and service
Select a Carrier and Service | How To
To get a postage rate and print a shipping label, you will select the carrier and service for the shipment. This guide shows one method of shipping in Shippi...
Insure a package | How To
You’ve got a package you want to insure ... it's simple! ShippingEasy will provide you with an insurance quote from our partner Shipsurance and your insuranc...
Schedule a USPS Package Pick Up | How To
Once you've had all of your packages picked up at your warehouse or residence, shipping will never be the same. For your convenience, USPS provides a package...
Create a scan-based return label | How To
IMPORTANT: If you anticipate that your customers will need to return an item to you, Endicia's Pay-on-Use Returns labels may provide the solution you need. S...
Add Multiple Packages to a Shipment | How To
ShippingEasy supports multiple packages within a single shipment for select carriers. This option is available for international shipments too!
Important in...
Third Party Billing - Labels and Customs Duties | FAQs
UPS and FedEx both provide options to bill labels and/or customs duties to a third party. We have dedicated guides to step you through each purchase decision...
Step 4: Review and purchase labels
Review and purchase labels | How To
Once you've assigned rates to all of your shipments, the READY FOR PAYMENT Page is the last step before printing your labels. Orders that have been assigned ...
Why do I have a One Balance account?
All ShippingEasy accounts include a free One Balance account. ShippingEasy One Balance offers a single account for use with multiple carriers. Rather than ma...
ShippingEasy One Balance Account Billing | FAQs
Learn the details about your ShippingEasy for One Balance bill and how to make updates to your billing information.
How do I get billed for label purchases?...
How do I get billed for UPS labels printed in ShippingEasy?
Once you create a shipment, you are billed by UPS directly based on the rates you negotiated with UPS.
When a package is delivered, the mail carrier will det...
How do I get billed for Fedex labels printed in ShippingEasy?
FedEx will invoice you directly for any label purchases.
You do not maintain a balance, nor are labels paid upfront. Rather, FedEx will only charge for labe...
How am I charged for insurance that I purchase through ShippingEasy?
ShippingEasy provides discounted insurance through Shipsurance. Learn more about Shipsurance.
Insurance purchases are billed to the credit card saved to you...
Step 5: Print labels
What to do when there's a problem printing a label?
ShippingEasy provides a lot of printing options so that anyone can set up a method that's well suited to their needs. However, that can also open the door fo...
Print shipping Labels | How To
You have sorted your orders, assigned rates, and generated labels. See an overview of this process.
The last step before your shipments go out the door is pr...
Create a USPS SCAN Form | How To
USPS SCAN forms are available for any ShippingEasy customers with Basic and above plans. If you have multiple shipments for the day, you can add them to a U...
How to: Print USPS international customs forms
We know international shipping can be tricky. So we've created a process that mirrors the steps for domestic shipping.
Overview of generating international c...
Print UPS international customs forms (commercial invoices) | How To
All UPS and UPS from ShippingEasy One Balance international shipments require customs forms, also known as commercial invoices. If you have Paperless Invoici...
Print FedEx International Customs Forms (Commercial Invoices) | How To
Certain FedEx accounts allow you the option of automatically printing an Electronic Trade Document if you are shipping internationally. Learn how to configur...
Step 6: Track and manage shipments
Track my Shipments | How To
Tracking information for your shipments can be done through the specific carriers' website as well as within the ShippingEasy app.
To track shipments accordi...
Reprint an identical label for free | How To
One of the many great things about using ShippingEasy is the ability to reprint a label as many times as you need to. If you created an account with us after...
Create a Unique Duplicate Label | How To
If you ever have an item that has been returned to you and needs exchanging, if you have recurring orders, or if you make a mistake on a label - you can easi...
Create a prepaid return label | How To
If your customer needs to return an item to you, ShippingEasy allows you to purchase and generate a prepaid label, and get it to your customer with just a fe...
Update Store with Shipment Tracking | How To
By default, ShippingEasy is configured to automatically update your orders after you print your labels. Though, for some platforms, it's better to wait to up...
Find USPS labels that may be eligible for a refund | How To
When a USPS shipping label fails to generate, your One Balance funds should not change. If you are concerned that your balance was reduced, you can use tools...
Report and Analyze
How to: Download order and shipment data
ShippingEasy's Reports tools make it easy to export the data you need to fully analyze your unshipped orders and shipment history. Just use one of our many p...
How to: Schedule a recurring shipment report
ShippingEasy provides tools to schedule report exports and specify the email address(es) to which they are sent. The email will include a link to download th...