International Shipments

International Addresses

Do I need to enter a province for my international orders?

In some cases, yes. However, most international destination countries do not require a province on the label. Including the province can help local couriers. Excluding the province leaves more room for other address details, avoiding information f...

Formatting a Puerto Rico Address | How To

Shipments going to Puerto Rico are addressed using a format similar to US shipments. The USPS recognizes addresses in Puerto Rico as domestic. The main difference is the use of the word "Calle" which means "street" in Spanish. For Puerto Rico ship...

How to: Format Military mail addresses

When sending packages to the Military (APO/FPO/DPO) you pay domestic prices and you are required to follow specific guidelines when it comes to formatting addresses. To format your military addresses for validation with the USPS: Write out the se...

Troubleshoot: International addresses

With customers from potentially hundreds of countries buying from your online store, it's no surprise that it can be hard to format international addresses. While purchasing postage online can greatly simplify the process, digitally generated Cust...

What zip code should I use when a country does not use postal codes?

Most countries use some type of postal code system, also known as "zip" codes, to identify the precise location of a home or building amid a growing infrastructure. Some smaller countries share a postal code system with a larger, nearby country wh...

Customs Forms

Why is the total declared value different than what I entered?

ShippingEasy's customs forms require a whole hundredth of a decimal to be applied per line item. For example: If an international order has a quantity of 44 for one line item and you select "Override Customs Form" on the READY TO SHIP page to appl...

How can I assure faster processing through customs?

No one enjoys waiting at customs - not even your packages! To avoid complications with customs, we advise these simple suggestions: Fill out the customs forms with clear, accurate descriptions (including harmonized codes) so the package does n...

What is a Customs Form?

When shipping internationally, to a US territory, or for some military (APO/FPO) shipments, a customs form is required. This form is used to declare the contents of your package in order to pass through the corresponding Customs Agencies that cont...

Customs Forms Types for USPS | Overview

The US Postal Service uses three different customs forms: PS Form 2976, PS Form 2976-A, and PS Form 2976-B. PS Form 2976 prints one copy to be put on the boxed shipment. This copy will be combined into your shipping label. PS Form 2976-A and 2976...

How many copies of USPS international customs forms do I need?

The customs authorities in each destination country decide the number of copies of the shipping document, including the Legal Terms and Conditions, that are mandated. The number also varies depending on the origin country. Learn more about each co...

How many line items can I include on a USPS customs form?

When shipping internationally via USPS, you can include as many line items on a customs form as you need. However, the required 4" x 6" label format will only list 5 to a page. If you need to include more than 5 line items, the additional line ite...

Shipping Internationally

Can I pay for FedEx international duties?

For FedEx international shipments, you can select to bill international duties to the Sender or Bill to a Third party. Related articles: How can I change who is billed for duties on my FedEx International shipments? 

Can I ship from a US territory or military address?

No. ShippingEasy only supports shipping outbound to these addresses.   Related articles: How to: Update the Ship From address assigned to my storeHow to: Add a new Ship From addressHow to: Edit a saved Ship From addressCan I save a Ship From addr...

Can I ship to military addresses with FedEx?

Yes. FedEx SmartPost allows customers to ship orders to military addresses. Learn more about SmartPost. Military addresses have special requirements. Learn more about addressing military mail.  Related Articles: FAQs: Military MailWhat do I need t...

Choose Duties Payor on FedEx International Shipments | How To

For FedEx international shipments, you have the ability to have Customs Duties paid by either the sender, recipient or third-party, as long as the account is US-based. Internationally-based FedEx accounts cannot be charged as they do not have a va...

Do my FedEx international shipments require a Customs Form?

 Yes. International FedEx shipments require some type of customs documentation, most often a Customs Form. ShippingEasy automatically assigns the correct customs form to eligible shipments with all of the required information included as it is pul...

Does my USPS international label indicate if delivery confirmation is included?

Yes. Some USPS international services include electronic delivery confirmation via ECOMPRO or E-USPS DELCON INTL. ECOMPRO When this is included on a shipment, the tracking number will begin with "H". Learn more. E-USPS DELCON INTL Also known as...