Shipping Tips

Holiday Resources

2019 Extended Holiday Hours (Live Support)

At ShippingEasy, we're working hard this holiday season so that you don't have to! To help you deliver more cheer, we have extended Live Support hours through the holidays. Find out how to contact us. The ShippingEasy 2019 Holiday Hours for Custom...

2019 Holiday Cut Off Dates

The 2019 Holidays are fast approaching. As part of your seasonal planning, make sure you're ready to meet carrier deadlines - packages submitted to carriers after these dates may not be delivered in time for Christmas. NOTE: dates are for estimat...

Military Mail for the Holidays

Military Mail is a special mail class for sending letters and parcels to service members stationed overseas. Learn more. Special considerations should be made when handling Military Mail shipments. Especially around the holidays. Click through for...

USPS Holiday Schedule

Holidays are for celebrating - not worrying about shipping matters! Staying on top of which holidays will affect your business can be a bit of a task. To simplify things, the following is a list of holidays that the USPS typically considers postal...

UPS Holiday Schedule

The following is a list of holidays that the UPS typically considers non-shipping holidays: New Year's Day* Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Eve* Christmas Day* New Year's Eve* * when holidays fall on a weekend,...

FedEx Holiday Schedule

The following is a list of holidays that the FedEx typically considers non-shipping holidays: Easter Day Memorial Day Independence Day Labor Day Thanksgiving Day Christmas Day New Year's Day Find a complete list of observed holidays on FedEx's w...

Webinars

Webinar: 7 Actionable Back to School Tips to Boost Sales

Welcome to ShippingEasy's webinar series! Find more recordings on our YouTube channel or type "webinar" in the search bar above. Back-to-school season is a great time for eCommerce sellers to make the grade with shoppers. In this short webinar, we...

Know How - eCommerce Best Practices

Automate Shipping and Improve Efficiency with Rules / Mapping | Know How

Shipping Rules are all about improving your operational efficiency. Remove repetitive decision making by identifying which actions follow a consistent logic - then turn those into rules and let ShippingEasy handle it. Not only does this free your ...

Creating an Effective Returns Policy | Know How

From attracting new customers to delineating tasks for your team, running a profitable online store means having a solid plan for handling returns. It doesn't matter if the return is due to an error or is expected, a clear and well considered retu...

Identify and Save Shipping Presets for Timely Delivery | Know How

We agree, there's nothing like the anticipation of orders streaming through your store! Your customers will be equally excited to receive your products. So, you'll need to be prepared to ship them out quickly. Shipping Presets ensure that your mos...

Make the most of packing slips and notification emails | Know How

If you're shipping with ShippingEasy, we have the tools and tips to keep you going without skipping a beat this holiday season. Take advantage of many ways in which you can engage your customers, boost brand visibility, and improve operations thro...

Manage Orders, Buy Postage, and Print Shipping Labels | Know How

A simple label is the result of many carefully prepared pieces of data and well-coordinated actions: Preparing the label: Load orders - what products are you shipping to whom Return address - where is the label coming from Carrier and service - ...

Predict Trends and Boost Insight with Data Analysis | Know How

Since the growth of online commerce, reporting and data analysis have become an industry of their own offering new and easy ways to examine a business from many different angles. For eCommerce businesses, it's safe to say that no matter what the n...

Questions About Shipping

Alternatives to USPS Click-N-Ship | Overview

Many shippers are accustomed to using Click-N-Ship, USPS' online portal for purchasing postage. However, only Retail rates are available from Click-N-Ship. ShippingEasy provides discounted USPS postage, making it an excellent alternative! Discount...

Are all international destinations eligible for USPS Electronic Delivery Confirmation?

No, only select countries are eligible for USPS Electronic Delivery Confirmation (E-Delcon) and only when specific services are selected. Learn more about E-Delcon.   Related articles: Does my USPS international label indicate if delivery confirm...

Are custom boxes worth the money?

Whenever you’re considering shipping with custom boxes it's important to weigh your options to determine if this is the best method for your packaging needs. You have several different options for boxes, including USPS' Flat Rate boxes that you ca...

Can I get a refund for Express Mail not delivered on time?

Yes! Priority Mail Express has a guaranteed delivery date that is based on the shipment origin, destination, and time shipped. But what happens if your shipment doesn't arrive in this guaranteed time-frame? You should request a refund! Learn more....

Can I ship hover boards with USPS?

Hover boards can be shipped domestically with USPS via Standard Post/Parcel Select only. Currently, hover boards cannot be mailed internationally, including APO/FPO and DPO.  This notice was released by the USPS on December 17, 2015.  Motorized ...

Cheapest Shipping Options for Heavy Packages | Overview

So, you have something pretty heavy you need to ship. In the shipping world, heavier means more expensive. Fortunately, USPS Priority Mail provides some cheap shipping options to help with your encumbering endeavors. USPS Flat Rate Boxes or Envelo...

Shipping Tips

FAQs: Shipping to Canada if Canada Post strikes

As the threatened strike at Canada Post could begin later this month (July 2016), we wanted to provide information to help you consider and handle Canadian deliveries. In the event of the strike, USPS will continue to transport the shipments to th...

FAQs: Suspension of Mail Service to Guatemala

When will USPS services be suspended to Guatemala? Effective November 29, 2016, the U.S. Postal Service (USPS) has suspended most mail services to Guatemala. This suspension was expected to be in effect until January 15, 2017. However, as of 2018...

Minimize returns cost | Guide

Regardless of your return policy, you can take steps to reduce the likelihood of returns all together. Just keep in mind the most common reasons that customers return products: They changed their mind Wrong product was shipped Package arrived da...

Package Sizes and Dimensions - USPS Domestic | Overview

ShippingEasy wants to help you learn about the e-commerce industry. This article describes service requirements set by the United States Postal Service (USPS). The USPS is a separate organization from ShippingEasy. For more information about USPS...

Package Sizes and Dimensions - USPS International | Overview

When shipping with USPS, packages must meet weight and size limits. The following tables detail international package types offered through the USPS. Many of these supplies can be ordered for free through USPS. Keep in mind that some packages are ...

Package Sizes and Dimensions: Measuring Packages

If you are new to shipping, measuring packages can be a tricky task. To simplify things, we have put together a quick reference guide for how you should be measuring your packages.  PARCELS: UPS: Learn more.  USPS: Learn more.  FedEx: Learn more...

CSV Tips & Tricks

Error Uploading CSV File to ShippingEasy | Troubleshoot

Before getting started: Be sure you have the correct data set to troubleshoot. To download the original CSV file, go the REPORTS >> UPLOADS page and click the name of the CSV to download it. Sometimes errors can occur when importing a CSV file ...

How to: Check CSV uploads for duplicates and delete them

When you have a lot of data, Excel can be cumbersome to work with. A common issue users face is identifying duplicate data in a time-efficient manner. This is especially true for ShippingEasy users, who often want to find duplicate shipping data (...

How to: Create a CSV file

A CSV upload is when you upload an excel file, or a Comma Separated Value file, to our app to populate your ORDERS page. You might consider uploading a CSV if you keep lots of information that pertains to your store's orders in an excel file.Conve...

How to: Remove the ' before a tracking number on a CSV download

In ShippingEasy, our CSV downloads will have an appostrophe ' before each tracking number. This is because spreadsheets will automatically truncate this number. If you would like to omit this, just select the column on the spreadsheet, then do CTR...