Exclude Specific Sales Channels from Receiving a Shipment Confirmation

Use this rule when you want to do more with less. With a single Email Template, you will restrict which orders will be sent the Shipment Confirmation. The most common use case for this is to exclude all Amazon shipments. However, this can be customized in any way you wish.

Before setting up this Shipping Rule, make sure that you have completed [customizing your Shipment Confirmation Email Template.]

  1. For example, "Shipment Confirmations exclude Amazon".

  2. Set the "IF" condition. For example, we might set the Store to "Channel Advisor" and the Sales Channel to "Amazon".

    if store is equal to Channel Advisor and sales channel is not equal to Amazon
    • Store | Is equal to | platform that is directly integrated

    • Sales channel | Is not equal to | platform that is integrated through the third party

  3. You can further narrow down which orders will receive this Shipment Confirmation by adding [additional conditions]. Do so by clicking the grey + Add button. 

    add button
  4. Set the "THEN" action. For example, we might have created one called "Channel Advisor Shipments".

    then set shipment notice template to Channel Advisor shipments
    • Set shipment notice template | select the template you created


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