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Assign Handling Time to Products | How To

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ShippingEasy Content Team

Updated

Available to Existing Inventory Management Subscribers

This feature is only available to existing Inventory Management subscribers. Non-Inventory Management subscribers can learn more about using the ShippingEasy Product Catalog.

We are not currently opening Inventory Management to new users or developing new features or functionality for our Inventory solution. This means that at this time we cannot address the issues you have with the current system.

If you need an inventory solution that lets you add your third-party fulfillment provider to your account, our sister company ShipStation may be a better solution for you.

To meet consumer demand for a quick turnaround time, Amazon has set its current default handling time to 1 - 2 days. If you know you may not be able to meet this metric, you can update your handling time to a range that still allows you to quickly fulfill your orders while setting reasonable expectations with your customers.

In ShippingEasy, you can set different handling times based on a Product SKU level or on your Amazon store level.

Set a Handling Time on the SKU level

For individual products in your Amazon store that are going to take longer to fulfill, you can set a different handling time for that SKU.

  1. Go to PRODUCTS and select CATALOG from the drop-down.

    NAV_PROD_Catalog_MRK.png

  2. Click the item SKU number you wish to set the handling time for.

    product sku and item name marked

  3. On the Product details page, select Edit in the top right corner.

    PROD_DET_Edit_MRK.png

  4. Select the correct Handling Time from the drop-down option then click Save Product.

    PROD_Details_SelectHandlingTime_MRK.png
    PROD_DET_SaveProduct_BTN_MRK.png

The Handling Time for that product is saved and will now be displayed on the Product Details page:

PROD_Details_HandlingTime_MRK.png

Set a Handling Time on the Amazon store level

If you want to update the handling time for all products in your Amazon store, follow these steps.

  1. Go to SETTINGS. Then, click on STORES & ORDERS under INTEGRATION.

    Settings
    Stores & Orders Link

  2. Click the Edit Store Settings link for the Amazon.com store for which you would like to send orders to be fulfilled by Amazon.

    Stores_Orders_Amazon_EditStoreSettings.png

  3. Click the Products tab, scroll down to the Inventory Management section and select a Handling Time from the drop-down.

    INTG_SETTINGS_Products_InvMgmt_HandlingTime_MRK.png

After you save it, this new Handling Time will now be sent to your Amazon SKUs during inventory updates unless there is a Handling Time specified for a specific SKU.

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