Carrier, Service, and Packaging | How To

Carrier

Select a shipping carrier from the Carriers dropdown menu. Only carriers connected to your ShippingEasy account will be available in this list.

Carrier Service

Once a shipping carrier has been selected, all applicable services for that carrier will be displayed under Carrier Service. Select the required carrier service for your shipment.

Packaging

Once the carrier service has been selected, all compatible packaging options will be displayed under Packaging. Options may include Carrier Packaging, Custom Packaging, or Saved Packaging.

Weight

The packaged weight is automatically calculated from the line items in your order. If your order does not include the weight for every line item, you will need to enter it manually. Find ways to automate order weights when not included or inaccurate in your store.

Accurate order weights are critical to accurate postage rates and avoiding surcharges for incorrect postage. Review the package weight and update it if necessary.

Enter the weight in the input boxes in pounds (lb) and ounces (oz). Then select Update to view the updated shipping cost.

Shipping Cost

After you have selected your package type, your shipping cost at the top of the page will automatically update. If the service includes Delivery Confirmation, this will be shown as well.

If you would like to add additional shipping options or this shipment requires customs forms, continue with the rest of this guide.

Otherwise, you are ready to buy a label.

Buy Label options help you quickly buy the label now.

The ship date determines which USPS SCAN Form a label can be included on, as well as whether carrier pickup is available. The ship date will default to the current day.

To change the date, type the date into the input box. Or, click in the input box and a calendar will appear for you to select a date using your mouse.

Request a Pickup

If the carrier and service selections, and ship date, support a carrier pickup option, then this option is shown. To request a carrier pickup, select the Request a Pick-Up checkbox.

Once the label is purchased, ShippingEasy will notify the carrier that package pickup is required on the ship date. Learn about package pickup problems.

Signature Confirmation

Depending on your carrier and service selections, confirmation options will be shown. Many confirmation options come with an additional cost, which is shown next to the service name.

By default, None is selected. If you wish to add a confirmation service, select the service you need.

After making your selection, Total Shipping Cost will automatically update.

Insurance

If you have selected a carrier service and package type that includes tracking, you are able to purchase insurance for your shipment. ShippingEasy partners with Shipsurance to provide affordable insurance coverage.

If you wish to add insurance, check the Add Insurance box.

Depending on the carrier selected, you may see carrier insurance as an option from the Provider menu. If you want to use carrier insurance instead of Shipsurance, select another option from the Provider menu.

Specify the declared value amount for the items you are shipping in the Insure to the value of $ field. Learn how much Shipsurance shipment insurance costs.

After making your selection, Total Shipping Cost will automatically update.

For international FedEx and UPS shipments, a billing section will be displayed. This section allows you to determine who is billed for Customs Duties. These can be handled by Sender, Recipient, or Third Party.

FedEx

UPS

For international shipments, ShippingEasy will automatically generate the necessary customs form for you. Each item within your package requires the following information:

The "Customs Information" provides the following options, which are discussed in more detail below:

Package Content Type

The receiving country's customs agency requires information regarding the type of content included in your shipment. This enables them to assess if any duties and taxes are due correctly. By default, 'Commercial (sold item)' is selected unless you have specified the preferred default value in your INTERNATIONAL SHIPMENT settings.

To change the Package Content Type, select another option from the drop-down menu.

Keep in mind, the content type applies to all line items in the package. If you need to specify different content types for different items, then you will need to split your order first within the ORDERS page. Learn how to split orders.

Goods Description

The Goods Description is required for all packages sent to Mexico. This is a description of the entire package contents, for example: 1 pair shoes, 1 sweater, 1 hat. Learn more about Carta Porte requirements when shipping to Mexico.

Overriding Customs Forms

If you need to edit the customs information for your shipment, you have the option to change individual line items or to simply override all of the information with a single line item.

Using the Override Customs Form button is the fastest way to update the customs information for your shipment.

This will override all the individual line item details in the order. So only use this option if the line items are all similar enough to share a common description.

If the line items are distinct, it is best to edit individual line items, as described below.

Adding or Editing an Item

The receiving country's customs agency uses the item descriptions to further evaluate the contents of the shipment.

To add a line item: click the Add button. Fill in the "Add Customs Item" information and Save it.

To edit the details of one existing item: click the name of the line item. Edit the details and select Save.

To edit the details of multiple items at the same time: select the checkbox for the item(s) you wish to edit. Then click the Edit button. Complete the required information and select Save.

Deleting an Item

If you need to delete an item or items, select the checkbox next to the item(s) and click Delete.