How can I ship vape-related products?

USPS, FedEx, and UPS have all announced they no longer support shipping for electronic vaping devices and the related component parts to consumers.

These limitations are not only in place for purely USPS services, but also hybrid services such as Mail Innovations or SurePost that use the USPS for last-mile delivery.

If your business ships vape-related products, we recommend switching to ShipStation. ShipStation connects with regional carriers that can ship vape products to consumers.

This restriction is part of the COVID Stimulus bill (see page 5,136) that added these substances and devices to the PACT Act of 2009. For more information on the FedEx policy, read FedEx’s 2021 Service Guide.

ShippingEasy realizes these policies impact businesses that ship vape devices and related products. We are currently collecting information on our affected merchants so we can contact them directly with any updates regarding this situation. If you'd like our team to contact you personally, please send an email to our support team with the following details:

Our support team will forward your information to the team that is working on this problem, and this team will contact you when we have more information to provide.