Edit International Shipments Settings

ShippingEasy allows you to save International shipment information within your Account Settings to save you time when organizing your international shipments on the READY TO SHIP page.

This information is automatically applied to all your international shipments during the carrier and service selection process. If you typically ship the same items, this will help you save time and minimize the risk of error. You are able to override this information when selecting your carrier and service if the item you are shipping differs.

The information you are able to save is as follows:

  • Content-type

  • Country of Manufacture

  • Harmonized code

  • Description

  • Override Description

  • Include a signature on Customs Form

  • Limit product descriptions

  • Display discounted product prices

  • Tax Identifications Numbers

Set up International Settings Video

This video tutorial helps you configure your international shipments settings to override the information that appears on your customs forms as well as set up a signature to save time.

Find more videos on our YouTube channel or type "video" in the search bar.

Set Up International Shipments Settings

  1. Select the Content-type of your package. This applies to all items within a package. If you have multiple items within a package that have different content types, then you will need to split your order into multiple packages. View more information on splitting orders.

    The Content-Type options are: Commercial (sold item), Merchandise, Gift, Letters, Documents, Personal Effects, Return & Repair, Sample, Other

  2. Select the Country of Manufacture. Enter the country where the products included in the order were manufactured.

  3. Enter the Harmonized Code. While Harmonized codes are not mandatory, they do provide additional information to the receiving country's customs which allow them to more accurately and quickly assess the correct duties and taxes due. If you know the 6-10 digit Harmonized Code, then simply enter it within the input box, otherwise, you can use our Look Up tool to find the correct harmonized code.

  4. Select a Description from the drop-down menu:

    1. Use product catalog item name: this is populated from the store order data.

    2. Use product category description: as listed in the ShippingEasy product catalog.

    3. Use Override Description: this sets the same description on all items. If selected, enter the item description in the Override Description field.


    If you have chosen one of the other options in dropdown, entering an Override Description can still be useful in case the product SKU is not yet included in the product catalog. This acts as a way to safeguard your shipment from not having any description at all.

  5. Include Signature on Customs Form. By selecting this option and adding a name, including first and last name, we will automatically create an electronic signature on all USPS international labels. This saves you the hassle of manually sign each label.



    When shipping with APC Postal Logistics, Globegistics, or RR Donnelley, this signature field is not applied to the label. Click the linked carrier name to learn more.

  6. Automatically limit my product descriptions to 50 characters (in line with US Customs Form maximum). Checking this option ensures that you'll never forget to reduce product descriptions to comply with US Customs Form maximums.

  7. Use discounted price if item is discounted and declared value is not specified. If your store provides discounted pricing information for each line item in an order, this will ensure the declared value is accurate.



    This option is currently supported for Shopify orders only.

  8. Fill in the information for your Tax ID Numbers. You can add as many TIN as you need. See the section below for more detailed steps for filling out your Tax ID Numbers.


    Available Tax ID Number Types are:

    1. TIN (TIN is a generic "Tax ID Number". Use this option if your Tax ID type is otherwise not provided in the list.)

    2. EIN

    3. SSN

    4. VAT

    5. EORI

    6. IOSS

    For more information about supported certain Tax ID Numbers, see VAT / IOSS and the carriers currently supported through ShippingEasy.

  9. Select Save.

Add TIN to International Settings

To ensure your shipments are charged the appropriate taxes, you need to add a Tax ID Number to your label. There are several types of Tax ID Numbers (or TIN) based on what you are shipping and where. ShippingEasy does not provide you with a TIN. If you are unsure what TIN you need, consult a Tax Expert or accountant for assistance. Learn more about Tax Identification Numbers.

  1. Select the Tax ID type from the first dropdown. The choices are:

    1. TIN (TIN is a generic "Tax ID Number". Use this option if your Tax ID type is otherwise not provided in the list.)

    2. EIN

    3. SSN

    4. VAT

    5. EORI

    6. IOSS


    An IOSS Number is provided by your selling channel. You will need an IOSS number for each selling channel. Contact your selling channels to request this information. If you do not use the IOSS, your customers WILL pay the VAT upon delivery.

  2. Enter the Issuing Authority (example: A Social Security number (SSN) is issued by the Social Security Administration (SSA) whereas all other TINs are issued by the IRS )

  3. Type in the Tax ID number

  4. Give it a nickname and type in a description (the nickname helps you identify the ID when selecting it for your shipments).

  5. Click Save when you are done. Once you have added a TIN, you can add another by clicking +Add New.

You can add as many Tax ID Numbers as you need to ShippingEasy. These Tax ID numbers will display as a list to pick from when creating an International Shipment in ShippingEasy. The Tax Identification Numbers are submitted electronically and do not display on the label.

If you need to make a change to a Tax ID number, you must delete the entry and create a new one.


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