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Add a Tracking Number to Drop-Shipped Orders

Merchants who drop-ship can track orders even if packing is done elsewhere. It is made possible by adding a tracking number to drop shipped orders. ShippingEasy can even send this information back to your integrated store!

To add a tracking number when marking an order as shipped:

  1. Click on ORDERS in the navigation bar.

    Click Orders in the navigation bar

  2. Locate the order that has been drop shipped. Along the order line to the right, hover and expand the Actions menu and select Mark as Shipped.

    ORD_ActionMenu_marked_as_shipped.png

  3. Enter in the item's Tracking Number and select the Carrier in the modal window.

    ORD_PU_mark_as_shipped_tracking_number.png

    Note

    Only carriers connected to your ShippingEasy account will be available from the menu.

  4. Check the box next to Update order status to 'Shipped' in my store if you would like ShippingEasy to update the Tracking Number and Shipped status back to your store.

  5. Select Save and ShippingEasy will transfer the order records to your SHIPMENT HISTORY, as well as update your store if requested.

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