Obtain my Pay-On-Use Return label transaction history | How To

Pay-on-Use Return Labels are only available for accounts that requested access before October 1, 2020.

ShippingEasy subscribers with access to Stamps.com's Pay-on-Use Return (POUR) Labels can see a history of return label purchases and fees from Stamps.com as well as generate and export a report. Follow the steps for accessing your POUR Labels history and report.

To obtain your Stamps.com Pay-on-Use Return Labels history:

  1. From the top right corner in ShippingEasy, navigate to the ONE BALANCE AND CARRIERS page.
  2. Click the Online Stamps.com Reports link for the One Balance account.
  3. In your Stamps.com account, click the History tab.
  4. The History page will show each shipping label on its own row. POUR label costs will be listed under both the "Amount Paid" and "Quoted Amount" columns.
    Stamps.com combines the postage amount with the transaction fee of the POUR label. There is not a way to break the amounts apart.

Export a Pay-On-Use Return labels Report

There are two options for generating a report for POUR label transactions in Stamps.com.

  1. The Stamps.com History page
  2. The Stamps.com Reports page
Stamps.com History page:

This report will show the following columns:

  • Quoted Amount
  • Amount Paid
  • Payment Type
  • Tracking Number

The data on the History page can be exported and filtered in Excel file. On the History page, go the top bar of the payment list and click the first icon to export the file to your computer.

The Reports page:

This report will show the following columns:

  • Quoted Amount
  • Amount Paid
  • Payment Type
  1. Click the "Reports" tab at the top and then on the left-hand side of the page, click Balances.
  2. At the top right, change the report type to "Transactions"
  3. Click on Data and select the Filter option that allows for display/export of one or both of the following:
    • Pay-On-Use Used (Scanned)
    • Pay-On-Use Pending Use (Unscanned) Labels.


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