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Obtain my Pay-On-Use Return Label Transaction History | How To

Pay-on-Use Return Labels

Pay-on-Use Return Labels are only available for accounts that requested access before October 1, 2020.

ShippingEasy subscribers with access to Stamps.com's Pay-on-Use Return (POUR) Labels can see a history of return label purchases and fees from Stamps.com as well as generate and export a report. Follow the steps for accessing your POUR Labels history and report.

Obtain Your Stamps.com Pay-on-Use Label History

  1. Click the ONE BALANCE & CARRIERS  link in the sidebar of the app.

    You will see your One Balance account overview.

    One balance and carriers marked

  2. Click the Online Stamps.com Reports link for the One Balance account.

    The Online Stamps.com Reports link is highlighted on the One Balance screen

  3. Click the History tab in your Stamps.com account.

    The stamps.com navigation bar with the History tab highlighted.

  4. The History page will show each shipping label on its own row. POUR label costs will be listed under both the "Amount Paid" and "Quoted Amount" columns.

    stamps_history_pay_on_use_return_data.PNG

    Stamps.com combines the postage amount with the transaction fee of the POUR label. There is not a way to break the amounts apart.

Export a Pay-on-Use Return Label Report

There are two options for generating a report for POUR label transactions in Stamps.com:

  1. The Stamps.com History page

  2. The Stamps.com Reports page

Stamps.com History Page

This report will show the following columns:

  • Quoted Amount

  • Amount Paid

  • Payment Type

  • Tracking Number

The data on the History page can be exported and filtered in Excel file. On the History page, go the top bar of the payment list and click the first icon to export the file to your computer.

The export link is highlighted on the History screen

The Reports Page

This report will show the following columns:

  • Quoted Amount

  • Amount Paid

  • Payment Type

  1. Click the Reports tab then click Balances.

    The stamps.com navigation is displayed with the Reports tab and the Balances link highlighted.

  2. Click the Report Type link and select Transactions.

    The report type link is expanded and transactions is selected from the list.

  3. Click on Data and select the Filter option that allows for display/export of one or both of the following:

    • Pay-On-Use Used (Scanned)

    • Pay-On-Use Pending Use (Unscanned) Labels.

    stamps_pay_one_use_report_data_filters.PNG

  4. Click the Save button to show the filtered results.

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  • returns
  • scan
  • reports
  • pay-on-use
  • pay on use
  • scan based
  • payonuse
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