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Add Multiple Packages to a Shipment | How To

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ShippingEasy Content Team

Updated

ShippingEasy supports sending multiple packages within a single shipment for select carriers. This option is available on the ORDERS page.

Requirements for Multiple Package Shipments

Carriers

  • Only FedEx, DHL Express, and pre-existing UPS account shipments are eligible. Learn how to connect a carrier account.

  • UPS from ShippingEasy One Balance accounts are not eligible for multiple package shipments.

  • On UPS and FedEx shipments that specify carrier packaging (i.e., UPS Express Box - Small) for the first box of the shipment, adding multiple packages is not allowed.

  • USPS shipments are not eligible for multiple packages within a single shipment. However, you may use the duplicate shipment tool to generate multiple unique labels for a single order.

Label settings for Domestic Shipments

  • Only specific 4"x 6" label formats are supported for domestic multiple-package shipments.

  • 4" x 6" Label on thermal paper

    • Label only

    • Label with packing slip in tandem

    4x6 Labels on thermal printer, example with 1 label and example with 1 label and a packing slip

  • 4" x 6" Label on letter page

    • 1 centered on page

    • 2 centered half-sheet labels

    • 1 label on half-sheet with packing slip

    • 2 labels per page

    4x6 labels on letter paper, shows single and double label options and single label with packing slip option

Label settings for International Shipments

  • Only one customs form will be generated for the entire shipment.

  • Only the 4" x 6" Label option for printing on thermal paper is compatible. Learn more about label settings.

    4x6 label image on Shipping Labels page

Add Multiple Packages on ORDERS Page

You can add multiple packages within a single shipment right from the Order Details slideout. This option is available for international shipments too!

  1. Click on an order and select a UPS, FedEx, or DHL Express service.

  2. Click the Add Package(s) link next to the Packaging menu in the Shipment section.

    ODET-Shipment-Packaging-AddPackages_MRK.png

    Don't see the Add Package(s) link?

    Confirm that:

    • Your account's label settings are configured to a 4" x 6" label on a 4" x 6" page.

    • Your account has an active UPS, FedEx, or DHL Express account, and the Service has been set to UPS, FedEx, or DHL Express for the shipment.

  3. Click the Add Package button in the Multi Package Shipment popup to add a new custom package to your shipment:

    ODET-MultiPackagePU-AddPackageBTN_MRK.png

    or, choose from your existing saved packages by clicking the drop-down menu. (The button will display a drop-down from which you can select a saved package.)

    Add Package drop-down with saved packages showing.

  4. Enter the Package Dimensions and Package Weight (both are required). Add an optional Package Description if needed.

    ODET-MultiPackagePU-PackageDims-UpdatePackageBTN_MRK.png

    Click Update Package to add the package to the order.

  5. Review the list of packages added and click the Update button to return to Order Details.

    ODET-MultiPackagePU-PackagesList-UpdateBTN_MRK.png

    The multiple packages will appear under Packages. You can Edit, Duplicate or Delete the individual packages by clicking the action menuthree vertical dots that indicate a dropdown menu will appear when they are clicked to the right of the package.

    ODET-Shipment-MultiPackages-ActionMenu_MRK.png

Complete any remaining selections in the Order Details slideout and purchase the label as usual.

View Multiple Package on SHIPMENT HISTORY

Once the label has been purchased, a record of the multiple tracking numbers can be found in your SHIPMENT HISTORY. Click on Multiple to display the package details.

shipment history showing the shipment line with multiple highlighted under the tracking column to indicate this shipment has multiple packages

The Shipment Details showing the additional packages will appear. Here you will find each package's tracking number and details.

The Additional Packages pop-up

Print Icon Opens New Tab

The "Print" icon in this window does not use your ConnectEasy settings - instead, it always displays the shipment label in a new browser tab.

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