Tophatter

Tophatter integrates directly with ShippingEasy. Tophatter is a platform for selling your products which makes it easy to receive orders and ship them to your customers. ShippingEasy will automatically send queries to read the orders from your Tophatter account and then load them into our application. Once shipped, shipment data will be sent back to your Tophatter store.

Tophatter Integration Requirements

Connection Requirements:

You must have a live account with Tophatter.
Tophatter API Token.

Order Requirements:

The order must have a Ship To address.
Once Tophatter is integrated with ShippingEasy, orders that have been placed in the last three days will begin to appear on the ORDERS page.

If you have orders older than three days old, you can create manual orders for these shipments. Learn more about creating manual orders in ShippingEasy.

Connect a Tophatter Store to ShippingEasy

How to connect your Tophatter to an existing ShippingEasy account

Go to SETTINGS and click on the STORES & ORDERS page under the INTEGRATION section.
Click on the + Add New button on the side of the screen.
Select Tophatter from the Platform drop-down menu.
Complete your store integration by adding your Tophatter Store Nickname and API token.

That's it! Your store is connected to ShippingEasy!

Tophatter Order Data

Tophatter Standard Data Supported

ShippingEasy's Tophatter integration supports the following features and order data fields:

Common Integration Features

Feature	Supported?
Custom Statuses
Customer Emails
Customer Phone Numbers
Requested Service
Payment Method
Discounts
Identifies Gift Orders
Internal Notes
Customer Notes
Combine Orders
Split Orders

Feature	Supported
Item Name
Item Weight
Product Options
Item Warehouse Location
SKU

Field	Supported?
Status Update
Tracking Number
Carrier
Service
Carrier Fee
Note to Buyer
Item Information

Supported Order Statuses

Tophatter order statuses map to ShippingEasy in the following way:

Tophatter Status	ShippingEasy Status
Fulfilled	Shipped
Unpaid	Awaiting Payment
Unfulfilled	Awaiting Fulfillment
Partially Fulfilled	Awaiting Fulfillment
Unknown	Awaiting Fulfillment
On Hold	Awaiting Fulfillment
Cancelled	Cancelled

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