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PrestaShop

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ShippingEasy Content Team

Updated

Important

As of August 2022, ShippingEasy no longer supports new PrestaShop integrations. Any PrestaShop store already connected to ShippingEasy will not be affected.

PrestaShop is an open-source ecommerce marketplace that integrates with ShippingEasy via a plugin. This integration supports receiving orders from a PrestaShop store and shipping those orders to your customers using ShippingEasy to create labels.

Unlike most store integrations, PrestaShop orders do not periodically sync into ShippingEasy. Instead, orders are sent by your PrestaShop store. The orders are sent as soon as they are entered, so there is no delay.

PrestaShop Integration Requirements

Connection Requirements:

  • You must have a live account with PrestaShop.

  • Versions 1.5, 1.6, and 1.7 of PrestaShop are supported. The ShippingEasy module is not compatible with any PrestaShop Cloud versions.

PrestaShop Order Data

Prestashop Standard Data Supported

ShippingEasy's Prestashop integration supports the following features and order data fields:

Key: Green checkmark. Supported feature. Yes. = Supported; Red X mark. Unsupported feature. No. = Not Supported; Grey dash icon. Not applicable. = Does Not Apply

Common Integration Features

Feature

Supported?

Custom Statuses

Red X mark. Unsupported feature. No.

Customer Emails

Green checkmark. Supported feature. Yes.

Customer Phone Numbers

Green checkmark. Supported feature. Yes.

Requested Service

Green checkmark. Supported feature. Yes.

Payment Method

Green checkmark. Supported feature. Yes.

Discounts

Red X mark. Unsupported feature. No.

Identifies Gift Orders

Red X mark. Unsupported feature. No.

Internal Notes

Green checkmark. Supported feature. Yes.

Customer Notes

Red X mark. Unsupported feature. No.

Combine Orders

Green checkmark. Supported feature. Yes.

Split Orders

Green checkmark. Supported feature. Yes.

Product Details Table

Feature

Supported

Item Name

Green checkmark. Supported feature. Yes.

Item Weight

Green checkmark. Supported feature. Yes.

Product Options

Green checkmark. Supported feature. Yes.

Item Warehouse Location

Red X mark. Unsupported feature. No.

SKU

Green checkmark. Supported feature. Yes.

Sent with Shipment Update

Field

Supported?

Status Update

Green checkmark. Supported feature. Yes.

Tracking Number

Green checkmark. Supported feature. Yes.

Carrier

Green checkmark. Supported feature. Yes.

Service

Green checkmark. Supported feature. Yes.

Carrier Fee

Green checkmark. Supported feature. Yes.

Note to Buyer

Red X mark. Unsupported feature. No.

Item Information

Green checkmark. Supported feature. Yes.

This integration allows you to define the Status Mappings for the store connection.

ShippingEasy will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShippingEasy will import the customer's phone number.

ShippingEasy will import the shipping method chosen by the customer at the time of checkout.

ShippingEasy will import the payment method used to pay for the order.

ShippingEasy will import discount and coupon information for the order.

ShippingEasy can determine if an order was placed as a gift.

Notes and comments can only be viewed in ShippingEasy.

ShippingEasy will import notes left by the customer at checkout or added to the order once it has been imported to ShippingEasy.

ShippingEasy allows you to consolidate multiple orders from a customer when they go to the same address.

ShippingEasy can split an order to accommodate changes in stock, different shipping locations, or multiple packaging needs.

Supported Order Statuses

There is a configuration option in the ShippingEasy PrestaShop plugin where you can specify the status that a PrestaShop order must have before it is sent automatically. Payment Accepted is the most common choice, but you can select any order status that they want.

201732069-payment_accepted_prestashop.png

This integration allows you to define the Status Mappings for the store connection.

ShippingEasy will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShippingEasy will import the customer's phone number.

ShippingEasy will import the shipping method chosen by the customer at the time of checkout.

ShippingEasy will import the payment method used to pay for the order.

ShippingEasy will import discount and coupon information for the order.

ShippingEasy can determine if an order was placed as a gift.

Notes and comments can only be viewed in ShippingEasy.

ShippingEasy will import notes left by the customer at checkout or added to the order once it has been imported to ShippingEasy.

ShippingEasy allows you to consolidate multiple orders from a customer when they go to the same address.

ShippingEasy can split an order to accommodate changes in stock, different shipping locations, or multiple packaging needs.

PrestaShop Integration Notes

Order Sync

  • To get existing orders into ShippingEasy, click the Send to ShippingEasy button on the Orders page in PrestaShop.

Product Sync

  • Reference values are displayed as the SKU in ShippingEasy. If a specific combination of a product is included in an order, then the reference value for that combination is used as the SKU. In this example, the Orange shirt, size S has a Reference of demo-1-orange, which would be shown as the SKU in ShippingEasy:

This integration allows you to define the Status Mappings for the store connection.

ShippingEasy will import the customer's email address with the order and can send customer shipment confirmation and delivery emails, which are configured in your Store Settings.

ShippingEasy will import the customer's phone number.

ShippingEasy will import the shipping method chosen by the customer at the time of checkout.

ShippingEasy will import the payment method used to pay for the order.

ShippingEasy will import discount and coupon information for the order.

ShippingEasy can determine if an order was placed as a gift.

Notes and comments can only be viewed in ShippingEasy.

ShippingEasy will import notes left by the customer at checkout or added to the order once it has been imported to ShippingEasy.

ShippingEasy allows you to consolidate multiple orders from a customer when they go to the same address.

ShippingEasy can split an order to accommodate changes in stock, different shipping locations, or multiple packaging needs.

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