The SMS Tracking Notification feature gives your customers the option to receive SMS updates for their orders.
The SMS Tracking Notifications currently work with:
- US Domestic Shipments
- ShippingEasy's Branded Tracking Notifications page
Enable Branded SMS Notifications
- Select TRACKING in the navigation bar.
- Select “Allow SMS Notifications” to opt-in using SMS Notifications and to send your customers a link.
When the SMS feature is enabled, your customers can enter a phone number to opt-in. When opting-in for the first time with that phone number, your customer will receive the welcome and confirmation messages.
ShippingEasy sends the following SMS notifications about shipment status:
- Delivery Date Announced
- Out for Delivery
Customers will need to sign up for SMS notifications on each shipment they are sent. If your customer orders multiple times from you, they must opt-in for SMS Notifications on the Branded Tracking Notification email for each one.