You have your customers' product packed and shipped... now what? After that package is sent, you still need shipping resources, from tracking to marketing, that continue to build your brand's reputation.
Branded Tracking is a customizable way for your consumers to track their products shipped via ShippingEasy. The tracking page gives the consumer the ability to check their order status and build brand recognition at the same time. Learn more about Branded Tracking.
Benefits of Branded Tracking
In e-commerce, the job does not stop when the package has shipped. In some ways, it just begins. Branded Tracking delivers important order information to the customer while marketing your business at the same time.
- Boost brand awareness: we want the customers to see your brand, not the carriers.
- Expand your social media audience: customers visit tracking pages an average of 3x per order!
ShippingEasy's Branded Email Templates
ShippingEasy offers four branded notification templates to keep your customers informed about their upcoming delivery. Learn more about Branded Emails.
- Branded Shipment Email Confirmation: sent when the label is created.
- Branded Est. Delivery Date Email: sent when the package has been scanned into the postal system and an estimated delivery date has been established.
- Branded Out for Delivery Email: sent when the package is on a local delivery truck and should be delivered by the end of the day.
- Branded Delivery Confirmation Email: sent once the package has been scanned as "Delivered."
Benefits of Branded Emails
Consumer communication is critical when marketing your business, but we know that those emails often get deleted. ShippingEasy's Branded Emails are a great way to use those IMPORTANT emails to your advantage.
- Email survival: emails containing package information are opened more
- Better customer interaction: include important information i.e., Return Policy