ShippingEasy integrates with Tophatter to process and fulfill orders automatically. Follow the steps below to connect your Tophatter account.
Choose which section of this guide best describes where you are starting from.
If you are setting up a ShippingEasy account for the first time
- When setting up a new ShippingEasy account, you will be directed to start adding orders by integrating a store. To being the store integration process, click on the button to Connect a store.
- Next, you will fill in your store's credentials. Tophatter will be populated in the Store Platform dropdown.
- Complete your store integration by adding your Tophatter credentials.
If you are connecting your Tophatter store to an existing ShippingEasy account
- Navigate to the SETTINGS tab and click on the STORES & ORDERS page under the INTEGRATION section.
- Once there, click on the + Add New button on the side of the screen.
- From the Platform drop-down menu, select Tophatter. Complete your store integration by adding your Tophatter Store Nickname and API token.
That's it! Your Tophatter store is now connected to ShippingEasy!
If you have problems that require extra assistance, feel free to reach out to our team.
- Anyone can post questions in our Community forum and our Customer Success team will be happy to assist.
- All accounts will see links for additional resources in the upper left corner in the app:
New accounts trialing on a paid plan (Basic and above) will see links to email or call our Sales Team.
1-855 | Email | Answers
Fully registered accounts on a paid plan will see links to email, call, or chat our Customer Success team.
1-512 | Email | Chat | Answers
Accounts trialing or registered on the Starter plan will see a quick link to our Support Center.