Error Creating a USPS SCAN Form | Troubleshoot

The following errors may appear when attempting to make a USPS SCAN form. Click through to find out how troubleshooting tips.

Did you receive a different label error? Let us know about it in the comments below.

Error: Invalid Tax ID

You may encounter this error when creating a USPS SCAN Form within ShippingEasy. If you receive the "Invalid Tax ID" error, retry creating the SCAN Form using the Stamps.com portal instead. Learn how to print a USPS SCAN Form on Stamps.com.

Error: The SCAN Form for Stamps.com could not be created: There are more than one shipping dates present.

You may encounter this error if there are shipments included in the USPS Scan form with multiple ship dates. If you receive this error, make sure you are using the Ship Date Filter for only one single day. Learn more about the shipments available for USPS Scan Forms

Error: The SCAN Form for Stamps.com could not be created: There are more than one zip codes present.

If you receive this error and only have one zip code listed within ShippingEasy, create the USPS SCAN Form directly on Stamps.com

Error: Stamps.com is attempting to generate your USPS SCAN Form

If the SCAN Form takes more than 10 minutes to generate, the status will change to Retrying. The shipments on a Retrying SCAN Form are not eligible to be included on another SCAN Form.  If the SCAN Form does not generate,  the status changes to Failed. A new SCAN Form can be created at that time.  

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