Branded Tracking is an easy-to-use, customizable way for consumers to track their products shipped via ShippingEasy. By pairing consumer satisfaction with brand confidence, a Branded Tracking page shows consumers all the details of their order, the location of their items and the status of the delivery while keeping your brand front and center.
Merchants that utilize Branded Tracking see an increase in ROI for their stores, a reduction in the amount of inquiries about packages and higher levels of consumer engagement. Increase your brands value by becoming part of the entire process - from purchase to delivery - with Branded Tracking.
Watch this short video about Branded Tracking and follow along on your ShippingEasy account.
Branded Tracking Guide
Branded Tracking makes your existing shipment confirmation emails more powerful by linking the carrier tracking information to your own branded portal.
Before setting up Branded Tracking, make sure you have already set up your shipment confirmation e-mails. For help setting up confirmation emails, check out these guides:
With your confirmation emails configured, you are ready to set up your Branded Tracking page. ShippingEasy supports one Branded Tracking page per account. If you manage multiple brands in ShippingEasy, please share your feedback.
Access Branded Tracking settings by navigating to Settings > Branded Tracking.
3 Steps to Setup Branded Tracking
- Select the store that will use your Branded Tracking page for shipment notifications.
- Customize the design by selecting a theme, a logo, and a store name.
- Add navigation links and additional information to help customers connect with you.
Once your Branded Tracking page has been customized, you will be able to track the performance. Use this information to make small adjustments over time for an even better consumer experience.