ShippingEasy will show the status information from each order from your store on the ORDERS page. The following order statuses from Etsy will automatically sync to ShippingEasy:
- Awaiting Shipment
The status Awaiting Payment is not automatically included in order downloads. You can manually select to include this in Etsy order downloads by following these steps.
To select Etsy order statuses to sync into ShippingEasy:
- Click SETTINGS from anywhere in the app
- Then click STORES & ORDERS
- Under your Etsy store information, click Edit store settings.
- Under the "Orders" tab, check the boxes next to Awaiting Payment status to bring in any unpaid orders.
- Then click "Save" and that's it!
If you would like to turn off automatic order downloads, see our step-by-step guide to better control when your orders sync.